Front Office Manager

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Front Office Manager

公司名称	Angkor Miracle Resort & Spa
公司性质	私人有限责任公司
岗位	酒店业
员工数量
区域	暹粒省

职业等级		工作类型	全职
工作年数		岗位	餐饮
招聘人数	1	行业
薪水		学历
性别	不限	语言
年龄	~	工作地点	暹粒省;
发布日期	Jul-02-2013	截止日期	Jul-15-2013

工作描述

	Vacancy Type: Work Experience:5 Age:30 40- To ensure the daily activities are communicated to the staff via the function clipboard, room master system and diary. - To ensure that all staff are fully briefed of all ongoing matters within the Resort and any special events that are planned. - To be responsible for and guest liaison. - Coordinate training programs and scheduling of attendance to compulsory programs - Ensure the appearance and grooming of all associates meets standards - Assists on the Front Desk and in areas as required - Conducts appraisals of direct employees and ensures all staff appraisals are completed when due. - Responsible for ensuring all cashiering procedures are adhered to, floats are checked on a monthly basis and maintained at appropriate levels. Communication is maintained between general cashier regarding due backs and petty cash exchange - Investigate account queries and guest complaints as they are received and respond in a timely manner - Give personal attention to VIP guests and regular guests - Inspect accommodation and public areas regularly - Maintain Front office files and records - Maintain guest profiles and history - To be fully versed with all VIP’s for the day. - To provide a sense of welcome and departure to all guests and visitors within the Hotel. - Work closely with all departments in the Hotel to ensure a smooth workplace for guests and staff. - Create and maintain a work environment that consistently reinforces exceptional customer service.

Vacancy Type:
Work Experience:5
Age:30 40- To ensure the daily activities are communicated to the staff via the function clipboard, room master system and diary.
- To ensure that all staff are fully briefed of all ongoing matters within the Resort and any special events that are planned.
- To be responsible for and guest liaison.
- Coordinate training programs and scheduling of attendance to compulsory programs
- Ensure the appearance and grooming of all associates meets standards
- Assists on the Front Desk and in areas as required
- Conducts appraisals of direct employees and ensures all staff appraisals are completed when due.
- Responsible for ensuring all cashiering procedures are adhered to, floats are checked on a monthly basis and maintained at appropriate levels. Communication is maintained between general cashier regarding due backs and petty cash exchange
- Investigate account queries and guest complaints as they are received and respond in a timely manner
- Give personal attention to VIP guests and regular guests
- Inspect accommodation and public areas regularly
- Maintain Front office files and records
- Maintain guest profiles and history
- To be fully versed with all VIP’s for the day.
- To provide a sense of welcome and departure to all guests and visitors within the Hotel.
- Work closely with all departments in the Hotel to ensure a smooth workplace for guests and staff.
- Create and maintain a work environment that consistently reinforces exceptional customer service.

职位要求

	- Bachelor’s degree or higher in business management or related fields - Minimum 5 years experience working as Front Office Manager - Good attitude, presentation, communication interpersonal skills - Ability communicates effectively professionally with levels. - Honest, willing work hard motivation top team - Good command of English language and other language is an advantage. - Pleasant personality.

- Bachelor’s degree or higher in business management or related fields
- Minimum 5 years experience working as Front Office Manager
- Good attitude, presentation, communication interpersonal skills
- Ability communicates effectively professionally with levels.
- Honest, willing work hard motivation top team
- Good command of English language and other language is an advantage.
- Pleasant personality.

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联系信息

联系人	Human Resource Manager
联系电话	(855)-63-969900 / (855)-87-886644 (855)88-8970758
邮箱	hrm@angkormiracle.com
网站	http://www.angkormiracle.com
地址	National Road 6, Khum Sra Nge, Siem Reap-Angkor, Kingdom of Cambodia

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公司简介

The Angkor Miracle Resort & Spa is the latest inclusion luxury resort in the Siem Reap; this is a truly unique property with 247 rooms,Restaurants, coffee shop,Bar Lounge, Saltwater Swimming poll, Tennis court and many more guest facilities. From the high vaulted ceilings of the atrium lobby to its split level dinning venues and specialized entertainment bars, through to its state of the art conferencing and banqueting facilities it speaks of opulence. All complemented by the serene tranquility of its comprehensive and unique spa facilities or the peaceful seclusion of the poolside environment and for the more active, the opportunity enjoy the well equipped gym or perhaps a hit of tennis or lawn bowls with family and friends. This is a property scattered with points of difference from its competitors and as such it is poised to become the destination of choice for the discerning traveler. We are now looking qualifies candidate to fill the following positions as below:

服务热线 :

023 969 088 / 023 91 90 86 / 023 91 90 87 / 02391 90 89

营业时间 : 周一~周五(8:00 am to 5:30 pm)

邮箱 : jobs@camhr.com.kh

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