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Deputy Branch Manager

公司名称

Vattanac Bank   

公司性质

私人有限责任公司

岗位

银行金融

员工数量

>200

区域

金边市

职业等级

工作类型

全职

工作年数

岗位

银行/保险

招聘人数

4

行业

薪水

学历

本科

性别

不限

语言

英语-- 流利    普通话-- 良好   

年龄

~

工作地点

金边市;

发布日期

Jun-04-2013

截止日期

Jun-20-2013

工作描述

  Vacancy Type:
Work Experience:3
Age: VATTANAC BANK is a licensed Bank offering a full range of retail and commercial banking products and services. In line with our expansion strategy, we invite qualified, talented, customer-oriented and result-oriented candidate to fill the positions below which based in Phnom Penh and Siem Reap:

Overall Purpose

The Deputy Branch Manager partners closely with the Branch Manager to achieve overall sales and service goals by maximizing sales targets, overseeing daily operations and ensuring the delivery of excellent client service; supporting sales plans that are aligned with overall business targets and priorities to achieve goals, developing and executing action plans to prove operational controls, and mitigating controllable losses while maximizing Satisfaction, monitoring and adhering to operational controls, including legal, corporate, and regulatory policies and procedures to ensure the safety and security of customers and bank assets.

Main responsibilities:

- Assist in creating a strong sales, service and operation culture, fostering an environment in which all branch employees and related partners excel and achieve business goals.
- Support portfolio growth by coaching staffs to effectively identify referral opportunities and perform sales/referral activities. Develop high performing staffs in order to build bench strength.
- Leverage workforce planning tool to optimize staffing in branches to ensure effective lobby and line management to provide exceptional client service and comply with all legal and regulatory requirements.
- Resolve escalated client complaints/issues promptly and effectively.
- Conduct "daily proof processes" to ensure adherence to operational requirements; investigate controllable losses among branch staff; provide coaching and performance management on decisions and processes used.
- Partner with related departments in the execution of operational excellence and achievement of operational goals.
- Partner closely with Branch Manager to manage hiring, performance management and compensation of staffs.

职位要求

  - Bachelor's degree in Marketing, Finance, Banking, Business Administration or equivalent
- 3 or more years of loan and operations experience; banking experience preferred
- Knowledge of bank operating risk, compliance policies, and procedures
- Sound written and verbal communication skills in English; Chinese is a plus
- Demonstrated ability to lead, motivate, and influence others
- Effective time management
- Ability to exercise good judgment
- Ability to prioritize multiple demands
- Strong problem solving and negotiation skills
- Client service orientation
- Detail oriented

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联系信息

联系人

HR Recruiter

联系电话

+85586719702

邮箱

hr@vattanacbank.com

网站

https://www.vattanacbank.com/

地址

No. 89, Preah Norodom Blvd. Phnom Penh, Cambodia

公司简介

VATTANAC BANK is a licensed Bank offering a full range of retail and commercial banking products and services.

服务热线 :

023 969 088 / 023 91 90 86 / 023 91 90 87 / 02391 90 89

营业时间 : 周一~周五(8:00 am to 5:30 pm)

邮箱 : jobs@camhr.com.kh

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