Call Center

公司名称	Hawaii Education
公司性质	私人有限责任公司
岗位	教育
员工数量
区域	金边市

职业等级		工作类型	全职
工作年数		岗位
招聘人数	15	行业
薪水		学历
性别	不限	语言
年龄	~	工作地点	马德望省; 暹粒省; 卜迭棉芷省; 拉达那基里省; 波贝; 西哈努克市; 金边市;
发布日期	Jul-10-2013	截止日期	Aug-10-2013

工作描述

Vacancy Type: Work Experience: Age: Please send you CV to Email: amatak.financial@gmail.com Answer incoming calls from customers to take orders, answer inquiries and questions, handle complaints, troubleshoot problems and provide information. Jobs Responsibility -Answer calls and respond to emails -Handle customer inquiries both telephonically and by email -Research required information using available resources -Manage and resolve customer complaints -Provide customers with product and service information -Enter new customer information into system -Update existing customer information -Process orders, forms and applications -Identify and escalate priority issues -Route calls to appropriate resource -Follow up customer calls where necessary -Document all call information according to standard operating procedures -Complete call logs -Produce call reports

职位要求

Jobs Requirement -Finished High School Certificate or continue at University or graduated from University -Has good voice and English language is plus -Professional smart and presentable appearance -Good oral and written communication, both in Khmer and English -Compensation for additional language in Chinese (Mandarin and Catoness) is a plus but not required -Result-oriented with strong commitment. -Knowledge of customer service principles and practices -Knowledge of call center telephony and technology -Some experience in a call center or customer service environment

怎样应聘

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联系信息

联系人	Kaleo Lim
联系电话	017920802
邮箱	angkor.xport@gmail.com
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