Project Coordinator for Sponsorship

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Project Coordinator for Sponsorship

公司名称	World Vision International
公司性质	慈善/非盈利组织
岗位	非盈利组织/慈善/社区服务
员工数量
区域	金边市

职业等级		工作类型	全职
工作年数		岗位
招聘人数	1	行业
薪水		学历
性别	不限	语言
年龄	~	工作地点	暹粒省;
发布日期	Jun-19-2013	截止日期	Jun-25-2013

工作描述

	Vacancy Type: Work Experience: Age: 1. Deliver all mails from sponsors and/or support offices to children in a timely and efficient manner. 2. Ensure appropriate internal control on correspondences is in place and is effectively used. 3. Monitor, file and send the IL (and family photo) to the sponsor properly as requested by the support office for replacements. 4. Monitor each new RC and Replacement (Photo, Digital Imaging [DI] files, Introductory Letter [IL] and Child History [CH]) with high quality and in line with the CRS Handbook. 5. Send Child Reply letters from children to sponsors and/or support offices in turn around time. 6. Coordinate the process of Gift Notification (GN) with involvement of other ADP staff as per the partnership sponsorship standard and the local sponsorship guideline of World Vision Cambodia. 7. Monitor and submit updated ILs and family photos as requested by the support office for replacements, or at the time of CH preparation for new registered children. 8. Review data on Child Regular Visit forms to ensure that information collected is accurate. 9. Build Capacity of Sponsorship Facilitators (SFs) and the Sponsorship Facilitation Team Leaders (SFTLs) in processing sponsorship task and child protection policy. 10. Reactivate process and send partnership holds and all CIPs’ drop records to support offices within default time. 11. Monitor new selection package of RCs are good quality in compliance with the support office requirements, partnership sponsorship standard and local RC selection criteria of World Vision Cambodia. 12. Prepare and submit monthly management progress reports to ADP manager and Cluster CRS Representative within turn around time. 13. Maintain, update and back up of database regularly follow by Customer Relations Service handbook standards, and policies. 14. Assist ADP manager in designing ADP Annual Progress Report Insert. 15. Work closely with ADP staff to build child participation in the ADP. 16. Spend appropriate portion of times for monthly visits RCs at the target villages. 17. Monitor and reflect on the Sponsorship Management Project implementation to achieve output. 18. Ensure each child folder contains related documents to certify the identity of child. 19. Coordinate and respond to sponsors/SOs inquiries or special requests based on the Customer Relations Service Handbook standards, policies and guidelines of WV ministry. 20. Ensure that there is no registered child with multiple sponsorships. 21. Ensure that sufficient supplies for sponsorship business are available in the ADP office. 22. Assist ADP Manager in preparing annual budget, annual plan of action related to CRS. 23. Coordinate and process the 2 special mailings (Annual Progress Report [APR] and Water Festival Card [WFC]) to meet the partnership standards. 24. Coordinate, host and manage Sponsor visit’s arrangement between Support Office and ADP. 25. Liaise with Children in Especially Difficult Circumstances (CEDC) Program personnel for support and advice. 26. Coordinate with ADP Team to process Biannual Child Count based on CRS Standard and guideline. 27. Train ADP staff and community members on child rights and child participation. 28. Liaise with stakeholders to build good relationship and seek solutions to educational issue, child protection within the ADP. 29. Develop and file child rights and child protection issues properly. 30. Prepare and send Child Death Report and child replacement package to Operation, NO, and support office within time frame 31. Conduct regular coaching with the Sponsorship Facilitators and the Sponsorship Facilitation Team Leaders to review job performance.

Vacancy Type:
Work Experience:
Age: 1. Deliver all mails from sponsors and/or support offices to children in a timely and efficient manner.
2. Ensure appropriate internal control on correspondences is in place and is effectively used.
3. Monitor, file and send the IL (and family photo) to the sponsor properly as requested by the support office for replacements.
4. Monitor each new RC and Replacement (Photo, Digital Imaging [DI] files, Introductory Letter [IL] and Child History [CH]) with high quality and in line with the CRS Handbook.
5. Send Child Reply letters from children to sponsors and/or support offices in turn around time.
6. Coordinate the process of Gift Notification (GN) with involvement of other ADP staff as per the partnership sponsorship standard and the local sponsorship guideline of World Vision Cambodia.
7. Monitor and submit updated ILs and family photos as requested by the support office for replacements, or at the time of CH preparation for new registered children.
8. Review data on Child Regular Visit forms to ensure that information collected is accurate.
9. Build Capacity of Sponsorship Facilitators (SFs) and the Sponsorship Facilitation Team Leaders (SFTLs) in processing sponsorship task and child protection policy.
10. Reactivate process and send partnership holds and all CIPs’ drop records to support offices within default time.
11. Monitor new selection package of RCs are good quality in compliance with the support office requirements, partnership sponsorship standard and local RC selection criteria of World Vision Cambodia.
12. Prepare and submit monthly management progress reports to ADP manager and Cluster CRS Representative within turn around time.
13. Maintain, update and back up of database regularly follow by Customer Relations Service handbook standards, and policies.
14. Assist ADP manager in designing ADP Annual Progress Report Insert.
15. Work closely with ADP staff to build child participation in the ADP.
16. Spend appropriate portion of times for monthly visits RCs at the target villages.
17. Monitor and reflect on the Sponsorship Management Project implementation to achieve output.
18. Ensure each child folder contains related documents to certify the identity of child.
19. Coordinate and respond to sponsors/SOs inquiries or special requests based on the Customer Relations Service Handbook standards, policies and guidelines of WV ministry.
20. Ensure that there is no registered child with multiple sponsorships.
21. Ensure that sufficient supplies for sponsorship business are available in the ADP office.
22. Assist ADP Manager in preparing annual budget, annual plan of action related to CRS.
23. Coordinate and process the 2 special mailings (Annual Progress Report [APR] and Water Festival Card [WFC]) to meet the partnership standards.
24. Coordinate, host and manage Sponsor visit’s arrangement between Support Office and ADP.
25. Liaise with Children in Especially Difficult Circumstances (CEDC) Program personnel for support and advice.
26. Coordinate with ADP Team to process Biannual Child Count based on CRS Standard and guideline.
27. Train ADP staff and community members on child rights and child participation.
28. Liaise with stakeholders to build good relationship and seek solutions to educational issue, child protection within the ADP.
29. Develop and file child rights and child protection issues properly.
30. Prepare and send Child Death Report and child replacement package to Operation, NO, and support office within time frame
31. Conduct regular coaching with the Sponsorship Facilitators and the Sponsorship Facilitation Team Leaders to review job performance.

职位要求

	1. University degree-major in customer service or relevant degree is an advantage 2. Ability to work in multi-cultural environment. 3. Demonstrated ability to work with government and communities. 4. Ability to work with limited supervision. 5. Demonstrated commitment to child rights. 6. Previous experience in development, administrative and communication skills. 7. Fluent written and verbal communication skills (in Khmer and English) 8. Computer proficiency: MS Word, Excel, Access and any database application, and understanding of computer Hardware/software are required. 9. Willing to work as a team and to travel away from home to stay overnight on assignment area and use Own Motorbike. 10. Proactive to solve problems and Ability to plan, lead, organize and control. 11. Ability to handle a variety of tasks under pressure/excellence attention to detail Christian is preferable.

1. University degree-major in customer service or relevant degree is an advantage
2. Ability to work in multi-cultural environment.
3. Demonstrated ability to work with government and communities.
4. Ability to work with limited supervision.
5. Demonstrated commitment to child rights.
6. Previous experience in development, administrative and communication skills.
7. Fluent written and verbal communication skills (in Khmer and English)
8. Computer proficiency: MS Word, Excel, Access and any database application, and understanding of computer
Hardware/software are required.
9. Willing to work as a team and to travel away from home to stay overnight on assignment area and use Own Motorbike.
10. Proactive to solve problems and Ability to plan, lead, organize and control.
11. Ability to handle a variety of tasks under pressure/excellence attention to detail Christian is preferable.

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联系信息

联系人	HR Department
联系电话	N/A
邮箱	cam_recruitment@wvi.org
网站	http://www.wvi.org/cambodia.
地址	Cambodia, # 20,St.71, Sangkat Tonle Basak, Khan Chamkamorn, Phnom Penh, P.O. Box: 479

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公司简介

As member of the World Vision International Partnership, World Vision Cambodia (WVC) is a Christian relief and development organization committed to Working with poor communities, focused on children, to transform lives and Cambodian society through Sustainable development.

服务热线 :

023 969 088 / 023 91 90 86 / 023 91 90 87 / 02391 90 89

营业时间 : 周一~周五(8:00 am to 5:30 pm)

邮箱 : jobs@camhr.com.kh

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