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Contact Center Agent Intern

公司名称

Smart Axiata Co., Ltd.   

公司性质

私人有限责任公司

岗位

通信

员工数量

>1500

区域

金边市

职业等级

初级

工作类型

实习

工作年数

岗位

客户服务

招聘人数

10

行业

通信

薪水

面议

学历

专科

性别

男/女

语言

英语-- 良好   

年龄

18 ~ 30

工作地点

金边市;

发布日期

Dec-13-2016

截止日期

Jan-12-2017

工作描述

  I.Job Responsibilities:

- Answer call professionally and follow up subscriber complaint
- Respond to customer inquiries
- Handle and resolve customer complaints
- Provide customers with product and service information
- Identify and escalate priority issues and route calls to appropriate sources
- Complete a required report in system/send to Team - Leader/Supervisor.

职位要求

  Job Requirment:

- Bachelor’s degree (Graduated/under graduated)
- Good computer and communication skills
- Good Khmer and English both spoken and written

Working time:
. Shift A: 6:00am-14:00pm
. Shift A2: 9:00am-14:00pm (part time)
. Shift B: 14:00pm-22:00pm
. Shift B1:15:00pm-23:00pm
. Shift B2:18:00pm-23:00pm (part time)

Working Conditions
- Working day is six days per week
- One day off per week is rotated
- Required to work on public holiday with holiday bonus
*** If once candidate is selected, she/he is required to joint training from 8:00am-17:00pm for the first working week.

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联系信息

联系人

HR

联系电话

010 202 136/ 010 202 146

邮箱

jobs@smart.com.kh

网站

http://www.smart.com.kh

地址

No464 A, Monivong Blvd, Sangkat Tonlebasac, Khan Chamkarmoan, Phnom Penh

公司简介

Smart Axiata Co., Ltd., a leading mobile telecommunications company of Cambodia, currently serves over 8 million subscribers under the “Smart” brand. Smart Axiata is part of Axiata Group Berhad, one of the largest telecommunications groups in Asia with over 300 million customers across 10 countries.

In January 2014, Smart launched its 4G LTE network and became the first and only mobile operator in Cambodia to provide true 4G services. 4G LTE powered by Smart, the fastest mobile Internet in Cambodia, is now available in 25 key provincial capitals as well as other key provincial cities. Smart also provides 2G, 2.5G, 3G and 3.75G mobile services, supporting the very latest in multimedia and mobile Internet services as well as international roaming across more than 190 countries. Its extensive nationwide network coverage now covers more than 98% of the Cambodian population. In September 2016, Smart launched 4G+ aka LTE Advanced using Carrier Aggregation, fostering its data leadership position in Cambodia.

服务热线 :

023 969 088 / 023 47 99099 / 023 47 99088

营业时间 : 周一~周五(8:00 am to 5:00 pm)

邮箱 : jobs@camhr.com.kh

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