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Contact Center Agent Intern

公司名称

Smart Axiata Co.,ltd   

公司性质

私人有限责任公司

行业

通信

员工数量

>1500

区域

金边市

职业等级

初级

工作类型

实习

工作年数

岗位

客户服务

招聘人数

10

行业

通信

薪水

面议

学历

专科

性别

男/女

语言

英语-- 良好   

年龄

18 ~ 30

工作地点

金边市;

发布日期

Dec-13-2016

截止日期

Jan-12-2017

工作描述

  I.Job Responsibilities:

- Answer call professionally and follow up subscriber complaint
- Respond to customer inquiries
- Handle and resolve customer complaints
- Provide customers with product and service information
- Identify and escalate priority issues and route calls to appropriate sources
- Complete a required report in system/send to Team - Leader/Supervisor.

职位要求

  Job Requirment:

- Bachelor’s degree (Graduated/under graduated)
- Good computer and communication skills
- Good Khmer and English both spoken and written

Working time:
. Shift A: 6:00am-14:00pm
. Shift A2: 9:00am-14:00pm (part time)
. Shift B: 14:00pm-22:00pm
. Shift B1:15:00pm-23:00pm
. Shift B2:18:00pm-23:00pm (part time)

Working Conditions
- Working day is six days per week
- One day off per week is rotated
- Required to work on public holiday with holiday bonus
*** If once candidate is selected, she/he is required to joint training from 8:00am-17:00pm for the first working week.

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联系信息

联系人

Ms. Chenda/Mr. Chhairaing

联系电话

010 202 148/010 202 136

邮箱

jobs@smart.com.kh

网站

http://www.smart.com.kh

地址

No464 A, Monivong Blvd, Sangkat Tonlebasac, Khan Chamkarmoan, Phnom Penh

公司简介

Smart Axiata Company Limited became a subsidiary of Axiata Group Berhad (Axiata) after it entered into a strategic merger with Hello Axiata Company Limited. The merger has resulted in the creation of the largest mobile telecommunications company in Cambodia with more than 8 active million subscribers. Smart provides mobile service in 2G, 3G, 3.5G, 4G and the latest 4G+ in all 25 provinces and cities of Cambodia. Smart is the first telecoms operator who brought 4G LTE to the Kingdom in January 2014.Smart proved to be undisputed #1 company in its operational business.

服务热线 :

023 969 088 / 023 47 99099 / 023 47 99088

营业时间 : 周一~周五(8:00 am to 5:00 pm)

邮箱 : jobs@camhr.com

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