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Assistant Customer Service Manager

公司名称

Toyota Cambodia Co. Ltd   

公司性质

私人有限责任公司

行业

汽车

员工数量

100-200

区域

金边市

职业等级

高级

工作类型

全职

工作年数

3

岗位

客户服务

招聘人数

1

行业

汽车

薪水

面议

学历

本科

性别

男/女

语言

英语-- 良好   

年龄

~

工作地点

金边市;

发布日期

Dec-27-2016

截止日期

Jan-25-2017

工作描述

  - Plan, organize, lead and control total service management operations for both parts and service
- Set and monitor budget targets of service performance
- Monitor complaints and achieve resolutions
- Conduct periodic analysis of Service Performance Indicator (Customer Traffic, Productivity, Efficiency, Labor Sales, Gross Profit, etc....) and develop strategy to maximize the effect of available resources
- Ensure adequate information, tooling and equipment is
available for Service Staff to conduct their functions to fulfill the company’s requirement
- Monitor service shop condition, safety issues and take appropriate actions to ensure a safe and healthy working environment
- Build up a good team spirit to provide the best customer service experiences to all Toyota Car Owners
- Perform other task as assigned by Manager/GM.

职位要求

  - University degree in General Management or other related fields
- At least 3-5 years of related professional experiences
- Excellent knowledge of communication
- Good teamwork and interpersonal skills
- Strong time management and result-oriented toward the job
- Logical thinker, able to work efficiently with raw data and provide analysis
- Good proficiency in English language
- Good proficiency in Microsoft Word, Excel and Power Point.

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联系信息

联系人

TOYOTA (CAMBODIA) CO, LTD

联系电话

023 880 183/017 444 955/010 51 53 24

邮箱

recruitment@toyota.com.kh

网站

http://www.toyota.com.kh

地址

Confederation de la Russie Blvd.,Sangkat Tuk Thla, Khan Sen Sok, Phnom Penh

公司简介

TOYOTA (CAMBODIA) CO., LTD is the Exclusive Sole Distributor for the supply of all Toyota brand vehicle, Genuine Spare Parts and Quality Service in the territory of Cambodia.

服务热线 :

023 969 088 / 023 47 99099 / 023 47 99088

营业时间 : 周一~周五(8:00 am to 5:00 pm)

邮箱 : jobs@camhr.com

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