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Head, Public Affairs


Vattanac Bank   


Private Limited Company


Banking & Finance




Phnom Penh




Full Time

Year of Exp.






Banking & Finance




Bachelor Degree




English-- Good   




Phnom Penh;

Publish Date


Closing Date


Job Description

  - Lead and manage public affairs team to ensure effective communication
materials including corporate profile, brochures, public announcements etc. are properly developed and updated;
- Develop strategies to develop effective relationships with premier customers and maintain highest standard of excellence in premier customer service;
- Strengthen relationship with very important customers and other parties by proposing and implementing customer service and retention activities, including corporate events and gifts, working with Top Management and senior managers/ managers at head office and the branches;
- Monitor the minimum standard of qualifying premier customers and oversee gift arrangements and deliveries for premier customers on festive and special occasions;
- Manage the maintenance and updating of the Bank’s corporate website;
- Coordinate with other departments involving preparation and publishing of the Bank’s Annual Report;
- Work closely with Business Development department in planning, proposing, and implementing activities of the Bank’s marketing materials and promotional campaigns;
- Maximize the Bank image through identifying and recommending appropriate events to sponsor;
- Propose and implement community projects that are in line with the corporate values of the Bank;
- Ensure that the Bank is well recognized as a responsible corporate citizen through implementation of various community projects and activities;
- Ensure that the Bank’s branding is properly implemented and maintained by staff involved;
- Coordinate with media outlets on the publishing and airing of the Bank’s press releases and articles;
- Prepare and coordinate the Bank’s corporate events and functions;
- Support other departments in tasks involving promotion and branding of the Bank;
- Support the branches on premier customer matters;
- Monitor and keep records of competitors’ branding and promotional activities;
- Other duties assigned by the Management.

Job Requirements

  - Bachelor’s degree or equivalent experience;
- Minimum of five years experience in marketing and communication. Customer service oriented experience is plus;
- Understanding of protocol observed and applied by government officials and important individuals and relationship management experience with high net-worth customers or equivalence;
- Sound knowledge of the bank’s business and operations, preferably gained through at least 3 years of general banking experience;
- Superior communication, leadership, organizational, interpersonal, written, verbal and analytical skills;
- Initiative, confident, and good knowledge of and great sensitivity to business and social issues;
- Good command of spoken and written English. Chinese language ability is a plus.

** Interested candidates are invited to submit a comprehensive resume together with an Application Form (downloadable via with a recent photograph to: Human Resource and Training Department, Vattanac Bank, Level 2, Vattanac Capital, No. 66, Preah Monivong Blvd., Phnom Penh, Cambodia. Tel. (855) 023 963 999, Email:

**(Deadline: 28 January 2017)

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Contact Information

Contact Person

Human Resource


+855 23 963999




Vattanac Bank, Level 2, Vattanac Capital, No. 66, Preah Monivong Blvd., Phnom Penh, Cambodia

Company Profile

VATTANAC BANK is a licensed Bank offering a full range of retail and commercial banking products and services.

Service hot line :

023 969 088 / 023 47 99099 / 023 47 99088

Operating Hours : Mon-Fri (8:00 am to 5:00 pm)

Email :

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