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Merchant Sale Manager


WING (Cambodia) Specialized Bank, Ltd.   


Private Limited Company


Banking & Finance




Phnom Penh



Full Time

Year of Exp.






Banking & Finance










Phnom Penh;

Publish Date


Closing Date


Job Description

  - Oversee 100% of Retail Payment progressive
- Develop a strong business relationship with all kind of Retail Payment Channel and define the product strategy and roadmap for her respective domain
- Plan and direct sales goals for Merchant Sales
- Work side by side with other team to establish best working relationship in nationwide.
- Maintain team profitability and coach to it.
- Actively drive sales behaviour through coaching and training
- Handle sales escalations as they become visible.
- Maintain a high degree of ethical behavior in all aspects of daily business including relationships with merchants, dealers, developers and co-workers
- Builds and maintains strong working relationships with all Wing’s employees and departments by keeping a positive attitude and a collaborative focus in all interactions that occur with the Merchant Sales team.
- Manages and organizes a high level of productivity through the effective use of all available resources including email, phone and database systems.
- Actively pursues a commitment to self-improvement both professionally and personally.
- Adhere to company policies as defined and support the Wing culture.
- Actively drive team meetings and 1 on 1 communications
- Actively manage health of sales pipelines and works with primary liaisons to promote channel growth.
- Design sales campaigns to maximize closing percentages.
- Controlling and Maintain Current project such MPTU-Master, Coca-Cola, T.O, Tela… in order to increase Top up and Retail Payment Volume.
- Full management responsibility for sell-through and sell out, MPTU, across the country
- Build sustainable channel growth for MPTU and Retail Payment
- Daily trucking on un-performance dealers by coordinate with RSM/all area supervisors
- Specify product requirements for new features, integrating market analysis, research and usability studies to improve user satisfaction
- Great initiative idea to increase retail Payment Outlet and increase Payment Volume through Payment Outlet.
- Work closely with Merchants to deliver solutions.
- Make partner visits & understand true pain points of partners. Convert these pain points to business opportunities to address
- She will be measured by volume of business, user acquisition rate, and partner adoption. Speed of execution, purchase conversion become key to her success
- Manage risk, drive business results, and deliver compelling features to drive nation customer adoption & engagement
- Build trust and effective relationships with partner. Contribute and encourage a positive working environment despite constant change
- Work closely with Sales Rep, Sales Sup, RSM, and other related department including produce good relationship with important person in all Operators.
- Ensure the quality of the network for Merchant and staff satisfaction and maintained
- Handle Merchant, and Retail Outlets complaint , question and other request

Job Requirements

  - University qualifications in Business Related Discipline.
- At least 03 years sale experience in international organisations.
- Very good English skill (Chinese is a plus).
- Proven success in communicating effectively to all points of contact with customers, including liaison with line manager.
- Experience in selling to customers based in a diverse range of industries.
- Familiarity and confidence in discussing technologically driven product solutions.
- Demonstrated ability to effectively manage multiple deadlines and complex issues.
- Experience in successfully managing expectations of multiple parties, internal and external.
- Negotiation and internal relationship building.

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Contact Information

Contact Person

HR Department


023 999 989




No. 721, Preah Monivong Blvd., Sangkat Beung Keng Kang 3, Khan Chamkar Mon, Phnom Penh, Cambodia

Company Profile

WING (Cambodia) Specialized Bank, Ltd.

WING is a mobile payment service provider that allows our customers (individuals and businesses) to transfer, deposit and withdraw money between each other and with anyone in Cambodia, via any mobile phone, at low cost. Moreover, as the leading mobile payment provider, Wing allows customers to make payment like bill pay, phone top up whenever wherever.
WING is a Cambodian registered company.

Service hot line :

023 969 088 / 023 47 99099 / 023 47 99088

Operating Hours : Mon-Fri (8:00 am to 5:00 pm)

Email :

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