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Customer Service Officer

Company

PRIME MF Microfinance   

type

Private Limited Company

Industry

Banking & Finance

employees

100-200

Location

Phnom Penh

Level

Middle

Term

Full Time

Year of Exp.

1

Function

Bank/Insurance

Hiring

3

Industry

Banking & Finance

Salary

Negotiable

Qualification

Bachelor Degree

Sex

Female

Language

English-- Good   

Age

18 ~ 25

Location

Phnom Penh;

Publish Date

Jan-09-2017

Closing Date

Feb-07-2017

Job Description

  •Assist Customer Service Officer in providing support to customers with friendly and professionally explanation on product and services
•Assist Customer Service in greeting visitors and guests and serving them soft drink ( water, coffee, tea…)
•Receive, and reply telephone call, message, and respond to public inquiries and update to supervisor or relevant persons.
•Solve customers’ problem and handle customers’ complaints
•Monitor and take care office equipment and report to admin department for maintenance service.
•Proactively develop and maintain face to face relationships with internal and external customers.
• Assist Customer Service to ensure that customer queries are handled efficiently and effectively.
•Perform other tasks assigned by manager

Job Requirements

 
• BBA in Business Communication, marketing, management, public relation or related field.
• Experienced person in banking or MFI with customer services issues is a plus.
• Fresh graduated student is also welcome ( student without graduation will not be considered )
• Ability to involve with a multi-tasks, meet deadline and thrive in a fast-paced work environment.
•Good communication skill in both Khmer and English.
•Computer literate (Ms Office, Internet and email).
•Punctuality, loyalty, honesty, initiative, flexibility, high commitment, good inter-personal.
•Good attitude, behavior, and good social relationship with people in all levels.
•Willing to work under pressure
•Good looking appearance
•Female only
•Age 19-27

How to Apply:
Interested candidates are invited to submit their CVs with current photo along with cover letter via: thida9999brilliant@gmail.com or drop their CVs directly to below address.
Competitive salary, incentive, bonus package, insurance covered , and more are provided to successful candidate.

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Contact Information

Contact Person

(HR/Admin Dept)

Phone

023 993 905/023 993 910

Email

hr@primemf.com

Website

http://www.primemf.com

Address

#A19, St.271, Sangkat Tomnob Tek, Khan Chamkarmorn, Phnom Penh, Cambodia

Company Profile

Prime MF Microfinance Institution Ltd. is a professional licensed microfinance institution with a mission to provide financial services to individuals and groups in Cambodian communities to help them liberate from poverty.
The MFI was registered with the Ministry of Commerce in August 2010 as a financial service provider and obtained a microfinance institution license from the National Bank of Cambodia (NBC) in December 2010. Its operation started in the current head office located at #19A Street 271, Sangkat Tomnub Tek, Khan Chamkarmon, Phnom Penh.
To ensure access to financial services for communities in broader areas, Prime MF has opened its new branch every year since 2013. The second branch was set up in Pochentong in June 2013. One year later, another branch of Prime MF was settled in Russey Keo in June 2014. Takhmao, the capital of Kandal Province, was selected as the base of the fourth branch and opened in June 2015. In August 2016, the fifth branch in Angk Snuol started its operation.
Prime MF is a well-known provider of microfinance service in Phnom Penh with its flexible and speedy process. It has fulfilled its commitment by increasing loan portfolio with affordable products and quality financial performance.
At present, its total loan outstanding has reached to USD 11 million and its total asset is USD 12 million.

Service hot line :

023 969 088 / 023 47 99099 / 023 47 99088

Operating Hours : Mon-Fri (8:00 am to 5:00 pm)

Email : jobs@camhr.com

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