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Customer Experience Internship (Call Centre & Teller)

Company

WING (Cambodia) Specialised Bank, Ltd.   

type

Private Limited Company

Function

Banking & Finance

employees

>200

Location

Phnom Penh

Level

Term

Full Time

Year of Exp.

Function

Finance

Hiring

5

Industry

Banking & Finance

Salary

Negotiable

Qualification

Sex

Unlimited

Language

Age

~

Location

Phnom Penh;

Publish Date

Jun-21-2018

Closing Date

Jul-21-2018

Job Description

  - Provide friendly and responsive customer service on the phone to both internal and external customers by using excellent customer service skills
- Handling customer complaints or refer them to appropriate area for action
- Accurately identifying a customer’s query and providing a quick resolution
- Monitoring and actively managing variances from agreed performance targets, through identifying and understanding the causes and taking corrective action to minimize risk and maximize performance
- Perform all admin tasks as requested efficiently and following processes
- Willing to understand of how to work as Call Centre, Facebook Responsible person, Teller.
- Any other tasks will assigned by Manager.

Job Requirements

  - University or fresh graduate students are highly encouraged
- Good oral and written communication skills in English. Other languages are an advantage
- Strong Customer Service skills, commitment and a desire to satisfy the customer
- Good listening and problem solving skills
- Dynamic, flexibility and strong commitment
- High-level analytical skills with the ability to think laterally in an environment of change
- Computer literate( Ms. Office & Excel)

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Contact Information

Contact Person

HR Department

Phone

023 999 989

Email

jobs@wingmoney.com

Website

http://www.wingmoney.com

Address

No. 721, Preah Monivong Blvd., Sangkat Beung Keng Kang 3, Khan Chamkar Mon, Phnom Penh, Cambodia

Company Profile

Service hot line :

023 969 088 / 023 47 99099 / 023 47 99088

Operating Hours : Mon-Fri (8:00 am to 5:00 pm)

Email : jobs@camhr.com.kh

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