NOC Engineer

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NOC Engineer

Company	EZECOM CO., Ltd.
type	Private Limited Company
Function	Telecommunication
employees	>200
Location	Phnom Penh

Level	Middle	Term	Full Time
Year of Exp.	2	Function	Architecture/Engineering
Hiring	1	Industry	Telecommunication
Salary	Negotiable	Qualification	Bachelor Degree
Sex	Male/Female	Language	English-- Good
Age	~	Location	Phnom Penh;
Publish Date	Jul-02-2018	Closing Date	Aug-01-2018

Job Description

	Purpose of Job: This position is required to manage and maintain day to day network operation of Ezecom technical department. Provide responsible of managing, maintaining and monitoring whole technical support and incident resolution. Maintain and control customers’ services availability, notification, update the status and track records. Manage activation all services for customers. I.Job Responsibilities and Duties: •Manage and Lead the Support staff to Setup and Maintain Office Computer Equipment such as PCs and Printers etc. •Manage and Lead the Support staff to provide user support for Customer Care & Billing System. •Manage Ezecom information systems and ensure support for corporate reporting . •Manage the Business Support team to achieve the Targets and Objectives. •Ensure processes are created and followed to Configure and Manage User Ids for staff to access EZECOM Systems. •Ensure the EZECOM LAN Systems and associated Infrastructure is maintained and is trouble free. •Assist when required to troubleshoot user problems. •Ensure team follows processes and keeps records of work performed. •Organize the purchase of new equipment as required. •Organize and Monitor sub-contractors as required. •Maintain E-mail systems including SPAM and Anti-Virus. •Perform project duties as required and ensure a high quality outcome. •Ensure Team members are delivering properly for EZECOM Projects. •Propose action plans and modifications to policy to management to improve the IT framework in the workplace. •Perform other duties as directed by HOD.

Purpose of Job: This position is required to manage and maintain day to day network operation of Ezecom technical department. Provide responsible of managing, maintaining and monitoring whole technical support and incident resolution. Maintain and control customers’ services availability, notification, update the status and track records. Manage activation all services for customers.

I.Job Responsibilities and Duties:
•Manage and Lead the Support staff to Setup and Maintain Office Computer Equipment such as PCs and Printers etc.
•Manage and Lead the Support staff to provide user support for Customer Care & Billing System.
•Manage Ezecom information systems and ensure support for corporate reporting .
•Manage the Business Support team to achieve the Targets and Objectives.
•Ensure processes are created and followed to Configure and Manage User Ids for staff to access EZECOM Systems.
•Ensure the EZECOM LAN Systems and associated Infrastructure is maintained and is trouble free.
•Assist when required to troubleshoot user problems.
•Ensure team follows processes and keeps records of work performed.
•Organize the purchase of new equipment as required.
•Organize and Monitor sub-contractors as required.
•Maintain E-mail systems including SPAM and Anti-Virus.
•Perform project duties as required and ensure a high quality outcome.
•Ensure Team members are delivering properly for EZECOM Projects.
•Propose action plans and modifications to policy to management to improve the IT framework in the workplace.
•Perform other duties as directed by HOD.

Job Requirements

	•Background from bachelor IT degree; •Understanding of Optical fiber testing, and test instruments; •Understanding for Transmission technologies, SDH, PDH, DWDM; •Understanding of layer 2 switching, IP routing (Static, RIP, EIGRP, OSPF, ISIS, BGP etc…) •Good technical communication skills. Fluency in English; •Ability to work within 24x7 support; •Basic Networking, IP Internet knowledge; •Good commend of spoken and written English; •Minimum 2 years in long distance fiber networks and transmission links (SDH), provisioning and troubleshooting. Experience Transmission NOC Networking, IP, ISP experience desirable; •Good communication and team work Interested candidates should submit their applications, Cover Letter clearly indicating Position applied for, with current photo and the expected salary to HR Department at EZECOM Office or via email. Competitive salary and benefits will be offered based on qualifications and experiences. Head Office: #7D, Cambodian Chamber of Commerce Building, Russian Blvd, Ground floor, Phnom Penh: E-mail : careers@ezecomcorp.com Tel : 077 973 639 Deadline : 31-July-2018 Please state the place you would like to apply for. Only short- listed candidates will be contacted for interview.

•Background from bachelor IT degree;
•Understanding of Optical fiber testing, and test instruments;
•Understanding for Transmission technologies, SDH, PDH, DWDM;
•Understanding of layer 2 switching, IP routing (Static, RIP, EIGRP, OSPF, ISIS, BGP etc…)
•Good technical communication skills. Fluency in English;
•Ability to work within 24x7 support;
•Basic Networking, IP Internet knowledge;
•Good commend of spoken and written English;
•Minimum 2 years in long distance fiber networks and transmission links (SDH), provisioning and troubleshooting. Experience Transmission NOC Networking, IP, ISP experience desirable;
•Good communication and team work

Interested candidates should submit their applications, Cover Letter clearly indicating Position applied for, with current photo and the expected salary to HR Department at EZECOM Office or via email. Competitive salary and benefits will be offered based on qualifications and experiences.

Head Office: #7D, Cambodian Chamber of Commerce Building, Russian Blvd, Ground floor, Phnom Penh:
E-mail : careers@ezecomcorp.com
Tel : 077 973 639
Deadline : 31-July-2018
Please state the place you would like to apply for.

Only short- listed candidates will be contacted for interview.

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Contact Information

Contact Person	HR
Phone	099 555 007
Email	careers@ezecomcorp.com
Website	http://www.ezecom.com.kh
Address	#7D, Cambodian Chamber of Commerce Building, Russian Blvd, Ground floor, Phnom Penh

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