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Technical Service Officer (Chinese Speaker)

公司名称

EZECOM CO., Ltd.   

公司性质

私人有限责任公司

岗位

通信

员工数量

50-100

区域

金边市

职业等级

中级

工作类型

全职

工作年数

岗位

技工/保养

招聘人数

行业

通信

薪水

面议

学历

本科

性别

男/女

语言

英语-- 良好   

年龄

~

工作地点

巴维; 磅湛省;

发布日期

Jul-02-2018

截止日期

Aug-01-2018

工作描述

  Purpose of Job:
-Install Internet and other Communications Connections for EZECOM Customers.
-Resolve Technical Issues for Customers with EZECOM provided services.

I.Job Responsibilities and Duties:
•Install internet connection and other communication connections for customer following to procedures;
•Resolve technical issues for customers on the phone and by visiting the customer’s site;
•Keep records of service to customers;
•Keep track of company stock/equipment and property;
•Escalate and report issues and concerns to supervisor and manager as required;
•Perform professional communication with customers by face to face, on the phone and email;
•Provide details of potential customers or upgraded sales leads to the Sales Team;
•Follow up processes, policies, and procedures;
•Any other related tasks as assigned from time to time by Manager.

职位要求

  •Bachelor Degree in Computer Science or other related fields;
•At least one year-experience with Modems, Wi-Fi, TCP/IP, Routers, Switches, VPN, Firewall, WiMAX, XDSL, Fibre Optic and other internet related technologies;
•Experience with common computer operating systems and Internet related Applications eg; Microsoft Windows, Internet Explorer, Emails;
•Be good at speaking and writing in English;
•Ability of Chinese Speaking is a MUST;
•Be good at communication, initiative, patient, and problem solving;

Interested candidates should submit their applications, Cover Letter clearly indicating Position applied for, with current photo and the expected salary to HR Department at EZECOM Office or via email; Competitive salary and benefits will be offered based on qualifications and experiences;
Head Office: #7D, Cambodian Chamber of Commerce Building, Russian Blvd, Ground floor, Phnom Penh:
E-mail : careers@ezecomcorp.com
Tel : 077 973 639
Deadline : 31-July-2018
Please state the place you would like to apply for.

Only short- listed candidates will be contacted for interview

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联系信息

联系人

HR

联系电话

077 97 36 39

邮箱

careers@ezecomcorp.com

网站

地址

#7D, Cambodian Chamber of Commerce Building, Russian Blvd, Ground floor, Phnom Penh

公司简介

EZECOM, Cambodia’s Premium Internet Service Provider, was founded to serve the rapidly expanding business and home user market in Cambodia. Our company has incorporated its own fibre optic and WiMAX network with internet, VoIP, VPN, and customer built world class data center.

服务热线 :

023 969 088 / 023 47 99099 / 023 47 99088

营业时间 : 周一~周五(8:00 am to 5:00 pm)

邮箱 : jobs@camhr.com.kh

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