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Technical Service Officer (Chinese Speaker)

Company

EZECOM CO., Ltd.   

type

Private Limited Company

Function

Telecommunication

employees

>200

Location

Phnom Penh

Level

Middle

Term

Full Time

Year of Exp.

Function

Technician/Maintenance

Hiring

Industry

Telecommunication

Salary

Negotiable

Qualification

Bachelor Degree

Sex

Male/Female

Language

English-- Good   

Age

~

Location

Bavet; Kampong Cham;

Publish Date

Jul-02-2018

Closing Date

Aug-01-2018

Job Description

  Purpose of Job:
-Install Internet and other Communications Connections for EZECOM Customers.
-Resolve Technical Issues for Customers with EZECOM provided services.

I.Job Responsibilities and Duties:
•Install internet connection and other communication connections for customer following to procedures;
•Resolve technical issues for customers on the phone and by visiting the customer’s site;
•Keep records of service to customers;
•Keep track of company stock/equipment and property;
•Escalate and report issues and concerns to supervisor and manager as required;
•Perform professional communication with customers by face to face, on the phone and email;
•Provide details of potential customers or upgraded sales leads to the Sales Team;
•Follow up processes, policies, and procedures;
•Any other related tasks as assigned from time to time by Manager.

Job Requirements

  •Bachelor Degree in Computer Science or other related fields;
•At least one year-experience with Modems, Wi-Fi, TCP/IP, Routers, Switches, VPN, Firewall, WiMAX, XDSL, Fibre Optic and other internet related technologies;
•Experience with common computer operating systems and Internet related Applications eg; Microsoft Windows, Internet Explorer, Emails;
•Be good at speaking and writing in English;
•Ability of Chinese Speaking is a MUST;
•Be good at communication, initiative, patient, and problem solving;

Interested candidates should submit their applications, Cover Letter clearly indicating Position applied for, with current photo and the expected salary to HR Department at EZECOM Office or via email; Competitive salary and benefits will be offered based on qualifications and experiences;
Head Office: #7D, Cambodian Chamber of Commerce Building, Russian Blvd, Ground floor, Phnom Penh:
E-mail : careers@ezecomcorp.com
Tel : 077 973 639
Deadline : 31-July-2018
Please state the place you would like to apply for.

Only short- listed candidates will be contacted for interview

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Contact Information

Contact Person

HR

Phone

099 555 007

Email

careers@ezecomcorp.com

Website

http://www.ezecom.com.kh

Address

#7D, Cambodian Chamber of Commerce Building, Russian Blvd, Ground floor, Phnom Penh

Company Profile

Service hot line :

023 969 088 / 023 47 99099 / 023 47 99088

Operating Hours : Mon-Fri (8:00 am to 5:00 pm)

Email : jobs@camhr.com.kh

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