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Technical Service Officer (Chinese Speaker)

Company

EZECOM CO., Ltd.   

type

Private Limited Company

Function

Telecommunication

employees

50-100

Location

Phnom Penh

Level

Middle

Term

Full Time

Year of Exp.

Function

Technician/Maintenance

Hiring

Industry

Telecommunication

Salary

Negotiable

Qualification

Bachelor Degree

Sex

Male/Female

Language

English-- Good   

Age

~

Location

Bavet; Kampong Cham;

Publish Date

Jul-02-2018

Closing Date

Aug-01-2018

Job Description

  Purpose of Job:
-Install Internet and other Communications Connections for EZECOM Customers.
-Resolve Technical Issues for Customers with EZECOM provided services.

I.Job Responsibilities and Duties:
•Install internet connection and other communication connections for customer following to procedures;
•Resolve technical issues for customers on the phone and by visiting the customer’s site;
•Keep records of service to customers;
•Keep track of company stock/equipment and property;
•Escalate and report issues and concerns to supervisor and manager as required;
•Perform professional communication with customers by face to face, on the phone and email;
•Provide details of potential customers or upgraded sales leads to the Sales Team;
•Follow up processes, policies, and procedures;
•Any other related tasks as assigned from time to time by Manager.

Job Requirements

  •Bachelor Degree in Computer Science or other related fields;
•At least one year-experience with Modems, Wi-Fi, TCP/IP, Routers, Switches, VPN, Firewall, WiMAX, XDSL, Fibre Optic and other internet related technologies;
•Experience with common computer operating systems and Internet related Applications eg; Microsoft Windows, Internet Explorer, Emails;
•Be good at speaking and writing in English;
•Ability of Chinese Speaking is a MUST;
•Be good at communication, initiative, patient, and problem solving;

Interested candidates should submit their applications, Cover Letter clearly indicating Position applied for, with current photo and the expected salary to HR Department at EZECOM Office or via email; Competitive salary and benefits will be offered based on qualifications and experiences;
Head Office: #7D, Cambodian Chamber of Commerce Building, Russian Blvd, Ground floor, Phnom Penh:
E-mail : careers@ezecomcorp.com
Tel : 077 973 639
Deadline : 31-July-2018
Please state the place you would like to apply for.

Only short- listed candidates will be contacted for interview

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Contact Information

Contact Person

HR

Phone

099 555 007

Email

careers@ezecomcorp.com

Website

Address

#7D, Cambodian Chamber of Commerce Building, Russian Blvd, Ground floor, Phnom Penh

Company Profile

EZECOM, Cambodia’s Premium Internet Service Provider, was founded to serve the rapidly expanding business and home user market in Cambodia. Our company has incorporated its own fibre optic and WiMAX network with internet, VoIP, VPN, and customer built world class data center.

Service hot line :

023 969 088 / 023 47 99099 / 023 47 99088

Operating Hours : Mon-Fri (8:00 am to 5:00 pm)

Email : jobs@camhr.com.kh

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