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Support Engineer/ Solutions Support Engineer

Company

Cogetel Ltd. (ONLINE)   

type

Private Limited Company

Function

Telecommunication

employees

100-200

Location

Phnom Penh

Level

Middle

Term

Full Time

Year of Exp.

1

Function

Telecommunication

Hiring

8

Industry

Telecommunication

Salary

Negotiable

Qualification

Bachelor Degree

Sex

Male

Language

English-- Good   

Age

20 ~ 35

Location

Bavet; Phnom Penh; Preah Sihanouk; Siem Reap;

Publish Date

Jul-04-2018

Closing Date

Aug-02-2018

Job Description

  * Support Engineer
- On phone, on site and remote support to customer mainly related to internet service
- Assist troubleshoot networks, internet connectivity in the customer site or the company
- Provide recommendation and suggestion to customer
- Install, configure, and maintain internet connection, network cabling, and other related equipment, and devices, adds or upgrades hardware and software and configures wireless access point, router with wireless and related equipment
- Implement network security and provide technical support to customer, anti-virus updates, managing host security and other related PCs.
- Configure e-mail client and provide technical support for our customer (Anti-Virus, Spam protection and scanning, and other related e-mail)
- Keep track in ticket system
- Maintain customer relationship

* Solutions Support Engineer
- Running network cable (UTP, coaxial, optical fiber….etc)
- Troubleshooting network issues for customers
- Install network equipment, security camera..etc
- Configure network devices (routers, switch, WiFi access points…etc)
- Setup/ configure security camera (CCTV, IP Camera, DVR, NVR)
- Other tasks assigned by team leader or manager

Job Requirements

  - Bachelor degree of information technology or related field is required.
- Technical knowledge and skills in setting up network and connectivity infrastructures and e-mail
- Knowledge of TCP/IP, WAN, LAN, ADSL, DNS Networking, Cisco Router and Switch are advantage
- Certify CCNA is a plus
- Good English communication skills is a plus
- Loyalty, honesty, patient work, positive aptitude
- Can work well under pressure

* Compensation & Benefits
- Phone card allowance
- Gasoline allowance
- Medical allowance
- Accident Insurance
- Bonus
- Friendly working environment
- More.......


Interested candidates should send their CV with Cover Letter and a recent photo to:
Cogetel Ltd.

HR & Administration Department with
Address:# 60, Monivong Blvd, Sangkat Wat Phnom, Khan Daun Penh, Phnom Penh

E-mail: jobs@cogetel.com.kh,
Tel: 081 787815 (Working Hour)

Only short-listed candidates will be notified for interview.

Received applications will not be returned.


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Contact Information

Contact Person

HR & Admin Department

Phone

081 78 78 15/ 016 67 22 67/ 081 67 67 55

Email

jobs@cogetel.com.kh

Website

http://www.online.com.kh

Address

#60, Monivong BLvd, Sangkat Wat Phnom, Khan Daun Penh, Phnom Penh

Company Profile

Service hot line :

023 969 088 / 023 47 99099 / 023 47 99088

Operating Hours : Mon-Fri (8:00 am to 5:00 pm)

Email : jobs@camhr.com.kh

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