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Service Point Agent (Customer Service)

公司名称

DHL Express (Cambodia) Ltd.   

公司性质

其他

岗位

货运物流仓储

员工数量

区域

金边市

职业等级

中级

工作类型

全职

工作年数

岗位

客户服务

招聘人数

行业

货运物流仓储

薪水

面议

学历

本科

性别

男/女

语言

英语-- 良好   

年龄

~

工作地点

金边市;

发布日期

Jul-09-2018

截止日期

Jul-18-2018

工作描述

  •Accept and register bookings for DHL services;
•Offer alternatives to customers and potentially turn information calls into Sales leads or identify other additional value added services to customers when opportunities arise during the course of interaction;
•Respond to customer consistently and confidently by providing accurate information in all areas such as custom requirements, transit time and prices;
•Enhance service experience in DHL by exercising professionalism and empathy when dealing with each individual customer’s varying needs and demands;
•Liaise with other departments on quick and efficient solution of customer issues and queries.

职位要求

  •Bachelor Degree in Business, Marketing, Sales, Communications, or related field is required;
•Good command of English and Chinese would be an advantage;
•Must be confident, reliable, friendly, and people-oriented;
•Telephone skills, conflict resolution skills, technical skill are an advantage (Telephone systems, order/shipment Track & Trace Systems and Order Booking systems preferable);
•Experience in Customer Contact Center or sales is an asset.

HOW TO APPLY: Interested candidates shall submit application (CV & Cover Letter) to DHL Express (Cambodia) Ltd. at:
-Country Office - Unit 575 A-B-C of California Social House 571 – 575, Russian Federation Boulevard, Phnom Penh, Cambodia
-Telephone: 023 992 618 (Ext: 814 & 822)
-E-mail: kh.recruitment@dhl.com

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联系信息

联系人

HR

联系电话

023 992 618

邮箱

kh.recruitment@dhl.com

网站

http://www.dhl.com

地址

Building 575 A-B-C, Russian Boulevard, Teuk Thla, Sen Sok, Phnom Penh.

公司简介

Our company, DHL Express (Cambodia) Ltd, is the global market leader in international express delivery services with offices in more than 220 countries and territories worldwide. More than 300,000 employees are dedicated to providing fast and reliable services that exceed customers’ expectations. Visit our website www.dhl.com for more information.

服务热线 :

023 969 088 / 023 47 99099 / 023 47 99088

营业时间 : 周一~周五(8:00 am to 5:00 pm)

邮箱 : jobs@camhr.com.kh

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