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Senior prepaid product specialist

公司名称

Smart Axiata Co., Ltd.   

公司性质

私人有限责任公司

岗位

通信

员工数量

>1500

区域

金边市

职业等级

中级

工作类型

全职

工作年数

2

岗位

电信

招聘人数

1

行业

通信

薪水

面议

学历

本科

性别

男/女

语言

英语-- 流利    高棉语-- 母语   

年龄

~

工作地点

金边市;

发布日期

Jul-13-2018

截止日期

Aug-12-2018

工作描述

  Research and Analysis
• Research and analyze market conditions
• Identify key competitor and consumer trends
• Articulate market requirements and opportunities
• Identify opportunities for new product/tariff innovation and current product/tariff enhancements
• Work with research regarding product/tariff development
• Product Planning and Management
• Determine new product/tariff specifications, packaging, and other solutions that move consumers from time to time
• Define the long-term strategy of the product/tariff and create road map
• Prepare product document necessary to launch a new product/tariff including Product Concept
Paper, Business Case Proposal and Product Development Document (PDD) containing and product use cases to drive correct product implementation
• Develop pricing strategies and product policies
• Negotiate with suppliers or other related third parties
• Oversee future product development
• Manage and communicate with cross functional teams to get things done properly and timely
Customer and End-User Support
• Manage product-related support, feedback and inquiries from users
• Co-ordinate market research to track customer and end-user feedback
• Monitor product inventory
• Use market feedback to inform product refinements and ongoing development
• Perform other tasks as required by superior
Customer Life Cycle Management:
• CLM Campaign development, planning, and forecasting
• Study, analyse, and understand on customers’ behavior in order to offer the right campaigns to different kinds of subscriber
• Prepare Business Case/PDD, Product Go to Market planning & other proposals
• Coordinate with inter related sections to get all information/requirement in order to de-liver the good campaigns for the right segments
• Coordinating with cross-functional teams on new campaigns launch such as training and after sales service
• Ensure new campaign has been developed and tested properly before the launch
• Customer lifetime management (churn prevention & longevity)
• Develop usage campaign (increase more usage by up sale & cross sale existing products and other campaigns such as reload and, lucky draw … etc.)
• Coordinate with vendors or third parties when required

职位要求

  • Bachelor degree in Business Administration and related field, a computer science background would be a plus.
• 2 years of relevant experiences
• Good command of English, spoken & written
• Good Knowledge in Mobile Telecommunication is an advantage
• Communication skills
• Problem analysis and solving
• Strategic thinking
• Organizational and planning skills
• Creative, good judgment, & attention to detail
• Team player, stress tolerance, & customer orientation
• Quantitative and business analysis skills
• Knowledge of marketing principles and practices
• Good report writing skills & presentation skills

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联系信息

联系人

Lin Chia Pei

联系电话

010202252

邮箱

jobs@smart.com.kh

在线应聘

https://www.smart.com.kh/careers/senior-prepaid-product-specialist/

网站

https://www.smart.com.kh/careers

地址

No464 A, Monivong Blvd, Sangkat Tonlebasac, Khan Chamkarmoan, Phnom Penh

公司简介

Smart Axiata Co., Ltd., a leading mobile telecommunications company of Cambodia, currently serves over 8 million subscribers under the “Smart” brand. Smart Axiata is part of Axiata Group Berhad, one of the largest telecommunications groups in Asia with over 300 million customers across 10 countries.

In January 2014, Smart launched its 4G LTE network and became the first and only mobile operator in Cambodia to provide true 4G services. 4G LTE powered by Smart, the fastest mobile Internet in Cambodia, is now available in 25 key provincial capitals as well as other key provincial cities. Smart also provides 2G, 2.5G, 3G and 3.75G mobile services, supporting the very latest in multimedia and mobile Internet services as well as international roaming across more than 190 countries. Its extensive nationwide network coverage now covers more than 98% of the Cambodian population. In September 2016, Smart launched 4G+ aka LTE Advanced using Carrier Aggregation, fostering its data leadership position in Cambodia.

服务热线 :

023 969 088 / 023 47 99099 / 023 47 99088

营业时间 : 周一~周五(8:00 am to 5:00 pm)

邮箱 : jobs@camhr.com.kh

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