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IT Technical Support

Company

OPENNET   

type

Private Limited Company

Function

Telecommunication

employees

>200

Location

Phnom Penh

Level

Entry Level

Term

Full Time

Year of Exp.

1

Function

IT

Hiring

10

Industry

Telecommunication

Salary

Negotiable

Qualification

Bachelor Degree

Sex

Male/Female

Language

English-- Good   

Age

18 ~ 35

Location

Banteay Meanchey; Battambang; Kampong Cham; Phnom Penh; Siem Reap;

Publish Date

Nov-01-2018

Closing Date

Dec-01-2018

Job Description

  - Install internet connection and other communication
connections for customer following to procedures.
- Resolve technical issues for customers on the phone and by visiting the customer’s site.
- Keep records of service to customers.
- Keep track of company stock/equipment and property.
- Escalate and report issues and concerns to supervisor and manager as required.
- Perform professional communication with customers by face to face, on the phone and email.
- Provide details of potential customers or upgraded sales leads to the Sales Team.
- Follow up processes, policies, and procedures.

Job Requirements

  - Bachelor Degree in Computer Science or other related fields.
- At least one year-experience with Modems, Wi-Fi, TCP/IP, Routers, Switches, VPN, Firewall, WiMAX, XDSL, Fibre Optic and other internet related technologies.
- Experience with common computer operating systems and Internet related
Applications eg. Microsoft Windows, Internet Explorer, Emails.
- Flexible to work on rotating schedule and travelling to work at the fields.
- Be good at speaking and writing in English.
- Be good at communication, initiative, patient, and problem solving.
- Residential candidates are prioritized

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Contact Information

Contact Person

HR Department

Phone

096 768 4007 / 098 855 454

Email

job@opennet.com.kh

Website

http://www.opennet.com.kh

Address

CITY TOWER 3B & 3C (3 Floor): #321, MaoTse Tong Blvd, Phsa Depo I, Toul Kork, Phnom Penh

Company Profile

King Technologies Co,.LTD. operates telecommunication services based on cable such as copper cable (ADSL, Broadband,etc..) and fiber cable for premium service such as FTTH , Leased Line, etc... Supporting the very latest in multimedia and internet services with the highest technology over the world. Its extensive nationwide network coverage is available in all 8 provinces in Cambodia (Phnom Penh capital , including some of provinces ). The company’s workforce consists of more than 700 people including local and foreign experts. Clients are individuals, businesses, research and educational organizations, NGOs, and departments of the Royal Government of Cambodia.

Service hot line :

023 969 088 / 023 91 90 86 / 023 91 90 87 / 02391 90 89

Operating Hours : Mon-Fri (8:00 am to 5:00 pm)

Email : jobs@camhr.com.kh

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