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Customer Service Consultant, Chinese Speaker (Sihanouk) $250-$300

Company

CamHR Information(Cambodia) Co., LTD   

type

Private Limited Company

Function

Human Resources/Consultancy

employees

10-50

Location

Phnom Penh

Level

Middle

Term

Full Time

Year of Exp.

Function

Customer Service

Hiring

Industry

Banking & Finance

Salary

Negotiable

Qualification

Bachelor Degree

Sex

Male/Female

Language

Chinese-Mandarin-- Good   

Age

~

Location

Preah Sihanouk;

Publish Date

Jan-16-2019

Closing Date

Feb-15-2019

Job Description

  • Attracts potential customers by answering product and service questions; suggesting information about other products and services.
• Opens customer accounts by recording account information.
• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
• Perform Cash-in, Cash Out for customer and partners who walk into company store and/or branches.
• Assist line manager of managing company store and/or branches with efficiency
• Prepares product or service reports by collecting and analyzing customer information.
• Contributes to team effort by accomplishing related results as needed.
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

Job Requirements

  • Bachelor Degree
• Good English and Chinese
• Proven customer support experience
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively

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Contact Information

Contact Person

Ms. Sim Sivyou

Phone

015 99 87 50

Email

sivyou@camhr.com.kh

Website

http://camhr.com

Address

អាគារ Casa កោះពេជ្រ, ជាន់ទី១, សង្កាត់ទន្លេបាសាក់, ខណ្ឌចំការមន, រាជធានីភ្នំពេញ

Company Profile

CAMHR is Cambodia’s leading human resources and recruitment company, specializing in providing human capital resources and assets. Launched in 2009 by CAMHR INFORMATION (CAMBODIA) CO. LTD, we have grown from specializing in online recruitment to offline, sourcing employees of all standards for businesses and organizations across the country.

Through our dedicated team of internationally-trained experts, we combine state-of-the-art technology, data analysis and a comprehensive network of partners to find the right person for your business. Calling on our well-established network of potential candidates, we conduct the screening process, saving your company time while ensuring you secure the perfect person to help your business grow.

Our success and expertise has led to thousands of jobseekers using our services every month to search the more than 5,000 live job ads, and our shift to focus on providing companies with a tool to recruit the best staff possible has seen CAMHR become Cambodia’s elite recruitment agency.

Service hot line :

023 969 088 / 023 91 90 86 / 023 91 90 87 / 02391 90 89

Operating Hours : Mon-Fri (8:00 am to 5:00 pm)

Email : jobs@camhr.com.kh

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