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Technical Service Officer

Company

HRINC (Cambodia) Co., Ltd   

type

Private Limited Company

Function

Recruiting Services

employees

100-200

Location

Phnom Penh

Level

Entry Level

Term

Full Time

Year of Exp.

1

Function

IT

Hiring

5

Industry

Telecommunication

Salary

$200-$500

Qualification

Bachelor Degree

Sex

Male/Female

Language

Chinese-Mandarin-- Fair    English-- Good   

Age

~

Location

Bavet; Kandal; Kratie;

Publish Date

Jan-23-2019

Closing Date

Feb-22-2019

Job Description

 

• Install internet connection and other communication
connections for customer following to procedures;
• Resolve technical issues for customers on the phone
and by visiting the customer’s site;
• Keep records of service to customers;
• Keep track of company stock/equipment and property;
• Escalate and report issues and concerns to supervisor
and manager as required;
• Perform professional communication with customers by
face to face, on the phone and email;
• Provide details of potential customers or upgraded
sales leads to the Sales Team;
• Follow up processes, policies, and procedures;
• Any other related tasks as assigned from time to time
by Manager

Job Requirements

 
• Bachelor Degree in Computer Science or other related
fields;
• At least one year-experience with Modems, Wi-Fi,
TCP/IP, Routers, Switches, VPN, Firewall, WiMAX, XDSL,
Fibre Optic and other internet related technologies;
• Experience with common computer operating systems and
Internet related Applications eg; Microsoft Windows,
Internet Explorer, Emails;
• Be good at speaking and writing in English;
• Ability of Chinese Speaking is a MUST;
• Be good at communication, initiative, patient, and
problem solving

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Contact Information

Contact Person

DOEUK Chamnan

Phone

855 (23) 211437/012 34 64 15

Email

doeuk.chamnan@hrinc.com.kh

Website

http://www.hrinc.com.kh

Address

Building #10, Oknha Pich Avenue (Street 242), Sankat Chaktumok, Khan Daun Penh, Phnom Penh

Company Profile

Service hot line :

023 969 088 / 023 91 90 86 / 023 91 90 87 / 02391 90 89

Operating Hours : Mon-Fri (8:00 am to 5:00 pm)

Email : jobs@camhr.com.kh

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