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SERVICE ADVISOR ($ 400 ~ $ 600)

Company

CDL-HR   

type

Private Limited Company

Function

Human Resources/Consultancy

employees

10-50

Location

Phnom Penh

Level

Middle

Term

Full Time

Year of Exp.

2

Function

Others

Hiring

1

Industry

Wholesale/Retail

Salary

Negotiable

Qualification

Associate's Degree

Sex

Male/Female

Language

English-- Excellent   

Age

26 ~

Location

Phnom Penh;

Publish Date

Jan-29-2019

Closing Date

Feb-28-2019

Job Description

  • Greets all customers promptly; provides timely professional service.
• Provide premium customer service to Mercedes-Benz owners.
• Receive customer vehicles and guide them through the repair process.
• Coordinate work of Technicians, parts department, and cashier to insure repair times are as quick as possible.
• Maintain close contact with Star Auto’s customers and make sure they return to the workshop on a regular basis.
• Make sure service measures are performed on all affected vehicles.
• Feedback recurring problems to management.
• Serve as a brand ambassador for Mercedes-Benz.
• Continuous learning about Mercedes-Benz product and processes.
• Answers incoming telephone calls promptly, courteously, and makes every effort to satisfy the caller’s inquiry.
• Follows up with customers to ensure they are satisfied with service. Maintains and updates customer records and files.

Job Requirements

  • Some college or automotive/vocational training preferred
• Strong technical understating of automotive systems with 2 years in an automotive service environment preferred
• Able to used proprietary Mercedes-Benz computer systems to identify spare parts requirements, service measures, and vehicle service history
• Good interpersonal skills including ability to listen well and ability to understand vehicle or operator problem and present solutions to customers
• Fluent Khmer language skill mandatory, strong command of spoken and written English is an advantage
• Sales experience is a plus
• Must process a high moral standard and a solid work ethic
• Must be able to read, write, and speak English well.
• At least 18 years of age and have valid automobile driving permits

- Working time: 7:00 AM ~4:30 PM
- Working day: Mon to Sat (Saturday half day)
- Holiday: Sun / National holiday
- Salary: $ 400 ~ $ 600
- Insurance full package ( health+accident)

HOW TO APPLY
If you are interested in this recruitment, Please click and submit your CV!


ADD: #298, Monivong Blvd., Tous Les Jours Monivong Building 1st floor, Phnom Penh
TEL: 023 964 864 / 023 964 864 / 010 23 44 50 / 098 224 783

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Contact Information

Contact Person

HR Officer

Phone

023 964 764

Email

reception@cdl-consultant.com

Website

http://www.cdl-consultant.com/en

Address

Tous Les Jours Monivong Building,1st Floor, #298, Preah Monivong Blvd. Sagnkat Boeung Raing,Khan Daun Penh, Phnom Penhh.

Company Profile



Creative Diamond Links Human Resources (CDL HR),is the best leading recruitment company, provides high quality recruitment and HR services to local and foreign companies in Cambodia.
At the same time, we provide career counseling to the Cambodian workforce and introduce the best qualified candidates to you, giving you the freedom to leverage saving time and effort while being able to employ the best people for your company.
Specialized services by our international team of HR Consultants are available to you in English, German, Khmer, Japanese, Chinese and Korean.



Service hot line :

023 969 088 / 023 91 90 86 / 023 91 90 87 / 02391 90 89

Operating Hours : Mon-Fri (8:00 am to 5:00 pm)

Email : jobs@camhr.com.kh

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