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Guest Service Officer (Chinese Speaking) Urgent

Company

Somerset Norodom Phnom Penh Managed by The Ascott Limited   

type

Private Limited Company

Function

Hotel/Hospitality

employees

50-100

Location

Phnom Penh

Level

Middle

Term

Full Time

Year of Exp.

1

Function

Cashier/Receptionist

Hiring

Industry

Hotel/Hospitality

Salary

Negotiable

Qualification

Bachelor Degree

Sex

Female

Language

English-- Good    Chinese-Mandarin-- Good   

Age

~

Location

Phnom Penh;

Publish Date

Jan-31-2019

Closing Date

Mar-02-2019

Job Description

  1. Responsible for checking in guests such as registering and assigning
rooms to guests.
2. Issues apartment access card and escorts guest to their apartment.
3. Manages guests’ accounts and information, and apartment availability in
the system
4. Receives and transmits messages to guest promptly.
5. Handles guest queries pertaining to facilities, services, registration and
information regarding shopping, banking, dining, entertainment, and
local events etc.
6. Handles and records guest comments and complaints, and refer issues to
supervisor when necessary.
7. Responsible and accountable for handling and safe keeping of cash and
guest valuables.
8. Perform simple bookkeeping activities, such as balancing cash accounts.
9. Makes and confirms reservations.
10. Perform any other duties as required and directed by the Guest Service
Manager.

Job Requirements

  - Require no exp
- Be able to converse in Chinese
- Fresh graduates from the hospitality University are encouraged to apply.
- Knowledge of Microsoft Office eg. MSWord and MSExcel.
- Good coordination skills, meticulous, organized, neat and diligent

*Note: -Female is preferred.

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Contact Information

Contact Person

Lorvann Reachta

Phone

010 567 090

Email

reachta.lorvann@the-ascott.com

Website

Address

No. 2,6 Street 41, Sangkat Tonle Bassac, Khan Chamkamon, Phnom Penh

Company Profile

“Welcome to Ascott, one of the largest international owner-operator of serviced residences.
With more than 46,000 units globally, we have an ambitious plan to continue growing our portfolio to 80,000 serviced residence units by 2020.
We are present in over 100 cities across 25 countries across
Asia Pacific, Europe, the Americas and the Gulf region. With our vast growth, we are looking out for individuals who are passionate in hospitality management and are committed, resourceful and geographically mobile”.

*** Services:
The Ascott Limited provides management and operational service on all aspects relating to the management, development, leasing and marketing of full furnished service apartments.

*** Products:
Full Furnished Service Apartment managed by the Ascott Limited , a member of CapitaLand

Service hot line :

023 969 088 / 023 91 90 86 / 023 91 90 87 / 02391 90 89

Operating Hours : Mon-Fri (8:00 am to 5:00 pm)

Email : jobs@camhr.com.kh

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