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Customer Service (Chinese Speaker) Salary $ 300 - $ 600

Company

CDL-HR   

type

Private Limited Company

Function

Human Resources/Consultancy

employees

10-50

Location

Phnom Penh

Level

Middle

Term

Full Time

Year of Exp.

Function

Customer Service

Hiring

1

Industry

Information Technology

Salary

Negotiable

Qualification

Bachelor Degree

Sex

Male/Female

Language

Chinese-Mandarin-- Excellent    English-- Good   

Age

22 ~

Location

Preah Sihanouk;

Publish Date

Feb-01-2019

Closing Date

Mar-03-2019

Job Description

  1. Attract potential customers by answering product and service questions by suggesting information about other products and services;
2. Open customer accounts by recording account information;
3. Resolve product or service problems by clarifying the customer's complaint by determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment and following up to ensure resolution
4. Perform Cash-in, Cash Out for customer and partners who walk into company store and/or branches;
5. Assist line manager to manage company store and/or branches with efficiency;
6. Prepare product or service reports by collecting and analyzing customer information;
7. Contribute to team effort by accomplishing related results as needed;
8. Follow communication procedures, guidelines and policies;
9. Take the extra mile to engage customers.

Job Requirements

  1. Have Bachelor Degree or related certificates;
2. Proven customer support experience is a plus;
3. Track record of over-achieving quota;
4. Strong phone contact handling skills and active listening;
5. Customer orientation and ability to adapt/respond to different types of characters;
6. Excellent communication and presentation skills;
7. Have the ability to do multi-tasks and prioritize and manage time effectively.

Note: JA06179

Working time: 8:00 AM ~6:00 PM
Holiday: Sat / Sun / National holiday
Salary: $ 300 - $ 600

•Benefit and allowances:
1. Insurance Forte and NSSF
2. Annual leave of 18 days
3. Bonus
4. Yearly salary increase

HOW TO APPLY
If you are interested in this recruitment, Please click and submit your CV!


ADD: #298, Monivong Blvd., Tous Les Jours Monivong Building 1st floor, Phnom Penh
TEL: 023 964 864 / 010 234 450 / 098 224 783

Email: reception@cdl-consultant.com

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Contact Information

Contact Person

HR Officer

Phone

023 964 764

Email

reception@cdl-consultant.com

Website

http://www.cdl-consultant.com/en

Address

Tous Les Jours Monivong Building,1st Floor, #298, Preah Monivong Blvd. Sagnkat Boeung Raing,Khan Daun Penh, Phnom Penhh.

Company Profile



Creative Diamond Links Human Resources (CDL HR),is the best leading recruitment company, provides high quality recruitment and HR services to local and foreign companies in Cambodia.
At the same time, we provide career counseling to the Cambodian workforce and introduce the best qualified candidates to you, giving you the freedom to leverage saving time and effort while being able to employ the best people for your company.
Specialized services by our international team of HR Consultants are available to you in English, German, Khmer, Japanese, Chinese and Korean.



Service hot line :

023 969 088 / 023 91 90 86 / 023 91 90 87 / 02391 90 89

Operating Hours : Mon-Fri (8:00 am to 5:00 pm)

Email : jobs@camhr.com.kh

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