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RECEPTIONIST

Company

LYZONES CORPORATION CO., LTD   

type

Private Limited Company

Function

General Business Services

employees

Location

Phnom Penh

Level

Term

Full Time

Year of Exp.

Function

Cashier/Receptionist

Hiring

Industry

General Business Services

Salary

Negotiable

Qualification

Bachelor Degree

Sex

Male/Female

Language

English-- Good   

Age

~

Location

Phnom Penh;

Publish Date

Feb-11-2019

Closing Date

Mar-13-2019

Job Description

  ** BASIC FUNCTIONS:


Represents the hotel to the guest throughout all stages of the guest's stay. Determines a guest's reservation status and identifies how long the guest will stay. Helps guests complete registration cards and then assigns rooms accommodating special requests whenever possible. Verifies the guest's method of payment and follows established credit-checking procedures. Places guest and room information in the appropriate front desk racks and communicates this information to the appropriate hotel personnel. Works closely with the housekeeping department in keeping room status reports up to date and coordinates requests for maintenance and repair work. Maintains and supervises access to safe deposit boxes. Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices. Knows the location and types of available rooms as well as the activities and services of the property.


** PRIMARY DUTIES

- Registers guests and assigns rooms. Accommodates special requests whenever possible.
- Assists in pre-registration and blocking of rooms for reservations
- Thoroughly understands and adheres to proper credit, check cashing, and cash handling policies and procedures.
- Understands room status and room status tracking
- Knows room locations, types of rooms available, and room rates.
- Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.
- Coordinates room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms.
- Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures.
- Files room key cards.
- Knows how to use front office equipment.
- Processes guest check-outs.

Job Requirements

 

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Contact Information

Contact Person

HR Department

Phone

+855 23 21 42 46 / +855 87 21 42 47

Email

hr@lyzones.com

Website

Address

No. 17, Street 322, Sangkat Boeung Keng Kang 1, Khan Chamkamon, Phnom Penh.

Company Profile

Service hot line :

023 969 088 / 023 91 90 86 / 023 91 90 87 / 02391 90 89

Operating Hours : Mon-Fri (8:00 am to 5:00 pm)

Email : jobs@camhr.com.kh

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