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Receptionist

公司名称

Monkey Hospitality Cambodia Co Ltd   

公司性质

私人有限责任公司

岗位

酒店业

员工数量

100-200

区域

金边市

职业等级

初级

工作类型

全职

工作年数

1

岗位

出纳/接待员

招聘人数

5

行业

酒店业

薪水

面议

学历

高中

性别

男/女

语言

英语-- 良好   

年龄

~

工作地点

贡布省; 金边市; 西哈努克市; 暹粒省;

发布日期

Mar-14-2019

截止日期

Apr-12-2019

工作描述

  1. Receive Mad Monkey guests to the hotel by greeting them warmly, and attending to their inquiries and also answer inquirers over the phone.
2. Inform Mad Monkey guests of the services, tours and accommodation rates in the hotel, make reservations for guests according to their needs, and also make sure that all reservations cancelled are effected immediately to avoid confusion.
3. Build good relationship and rapport with Mad Monkey guests to make them feel comfortable and address any complaints they might have in a very courteous manner to protect the image of the hotel.
4. Keep clear and comprehensive records of guest room bookings and all billings for accountability and future reference.
5. Maintain orderliness at the front desk by arranging documents accordingly and keeping the front desk area clean at all times to avoid rowdiness.
6. Attend to all routes of room bookings, such as online, phone, and in person, to ensure that reservations are not left hanging but attended to promptly to keep the hotel business running
7. Report issues of maintenance and malfunctioning appliances to the manager for quick repair in order to ensure guests comfort and satisfaction.

职位要求

  1. Good working capability in the English language
2. Exhibit excellent knowledge of customer service
3. Must be disciplined and organised
4. Ability to do multi-task
5. Good crisis management skills
6. Friendly and honest
7. Ability to use computer and POS software

怎样应聘

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联系信息

联系人

Sakhena Pen

联系电话

+85581955123

邮箱

sakhena@madmonkeyhostels.com

网站

https://www.madmonkeyhostels.com/

地址

House No. 26, St. 302, Sangkat Boeung Keng Kang 1, Khan Chamkamorn, Phnom Penh, Cambodia

公司简介

Mad Monkey is a leading socially responsible hostel company, currently operating in Cambodia, Philippines, Thailand, Indonesia & Australia.

With ambitious plans to further expand our global operations, we aim to be the leading socially responsible hostel company by number of beds worldwide by 2025.

We are seeking people with shared passion and vision for developing us as a global leader in socially responsible travel and tourism that positively leads our industry to a more sustainable and responsible future.

服务热线 :

023 969 088 / 023 91 90 86 / 023 91 90 87 / 02391 90 89

营业时间 : 周一~周五(8:00 am to 5:00 pm)

邮箱 : jobs@camhr.com.kh

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