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Customer Services Staff for EMIRATES SKY CARGO (1 Positions)

Company

Asia Network International GSA Inc   

type

Private Limited Company

Function

Logistics/Freight/Shipping/Delivery/Warehouse

employees

Location

Phnom Penh

Level

Middle

Term

Full Time

Year of Exp.

0

Function

Customer Service

Hiring

1

Industry

Logistics/Freight/Shipping/Delivery/Warehouse

Salary

Negotiable

Qualification

Bachelor Degree

Sex

Male/Female

Language

English-- Good   

Age

~

Location

Phnom Penh;

Publish Date

Apr-08-2019

Closing Date

Apr-18-2019

Job Description

  Overall Responsibility
As a Customer Services staff, you are responsible for performing one of our strongest plus point.

Main Responsibilities

Duties and responsibilities include, but are not limited to:
- Receive, process (request for space, routing…) and make confirmation for air cargo booking requests.
- Manage, follow up, and update shipment status on booking list closely (e.g. on daily basis).
- Customer care: Resolves service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. - Input data entry for airlines’ systems.

Working Relationships
- Maintain professional internal and external relationships that meet company core values.
- Proactively establish and maintain effective working team relationships with all support departments

Job Requirements

  Education:
- Bachelor, college of foreign trade / economic

Experience:
- Good knowledge of Airlines, Forwarding & Logistics Field
- At least 01 year experience in same industry will be prioritized

Required Skills:
- Excellent in English and computer
- Special Skills: for those whom are proficiency in speaking and reading in Chinese are encouraged to apply.
- Willingness to learn
- Carefulness
- Stress tolerance
- Ability to identify, analyze, organize and solve issues and reported problems in a timely and effective manner

Summit CV to :
- brandonchen.pnh@asiagsa.com;
- dannychin.pnh@asiagsa.com

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Contact Information

Contact Person

HR

Phone

011 666 829 | 099 333192

Email

dannychin.pnh@asiagsa.com

Website

Address

ATTWOOD BUSINESS CENTER Building, Unit #39-41 E2 Level 2, Street 110A, Sangkat Toeuk Thla, Khan Sen Sok, Phnom Penh,Cambodia.

Company Profile

Service hot line :

023 969 088 / 023 91 90 86 / 023 91 90 87 / 02391 90 89

Operating Hours : Mon-Fri (8:00 am to 5:00 pm)

Email : jobs@camhr.com.kh

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