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Retail Loan Officer


Phillip Bank Plc, Cambodia   


Private Limited Company


Banking & Finance



Phnom Penh




Full Time

Year of Exp.






Banking & Finance




Bachelor Degree




English-- Good   




Phnom Penh;

Publish Date


Closing Date


Job Description

  •Assess credit worthiness by evaluating loan applications & documentation within PLB policy & specified limits.
•Ensure completeness of documentation & verify the information provided by communicating effectively with clients either to request or to provide information & interview potential applicants to determine financial eligibility & feasibility of granting loans; Conduct site visits where deemed appropriate to verify information & details in the applications.
•Review & determine all applicable ratios, metrics & set up debt payment plans, based on PLB guidelines.
•Recommend to the Retail Loan Manager &/OR other approving authority for decisions.
•Justify decisions (recommendations/approvals/rejections) & report on them; any & all deviations are identified & adequately addressed. Be proactive in identifying, managing & communicating risks.
•Complete loan contracts & counsel clients in compliance within PLB guidelines & policies, process, procedures & restrictions.
•Conduct credit bureau (CBC) checking & other applicable blacklist requirements; Operate in strict compliance with Cambodian laws & regulations & adhere to lending compliance guidelines.
•Maintain & update account records; Assess customer needs, explore all options & introduce different types of loans;
•Go the “extra mile” to build trust relationships, customer loyalty & satisfaction throughout the process
•Develop referral networks, suggest alternate channels & cross-sell products & services whenever necessary to accomplish higher revenue
•Builds relationship with other business units & relevant parties to improve quality of business proposals, service & turnaround time on evaluations, etc.
•Behave in an honest, respectful & ethical manner in alignment with PLB’s code of ethics; credit principles, policies, processes & procedures are followed & complied with, in all transactions.
•Keep updated on personal skills & job knowledge on types of loans & other financial services
•All other matters ancillary to the above & to perform any other related duties that required from time to time.

Job Requirements

  •2 – 3 years of relevant &/or related experience as a loan officer
•Working knowledge with computers & banking applications/software
•Excellent communication & interpersonal skills (with English language skills preferably)
•Customer satisfaction orientation & sales competencies
•Ability to work in a goal oriented TEAM environment
•BSc degree in Finance, Accounting, Economics, Business or a related field

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Contact Information

Contact Person

Mr. Thong Ponlok





#27DEF, Preah Monivong Blvd, Sangkat Srah Chork, Khan Daun Penh, Phnom Penh, Cambodia.

Company Profile

Service hot line :

023 969 088 / 023 91 90 86 / 023 91 90 87 / 02391 90 89

Operating Hours : Mon-Fri (8:00 am to 5:00 pm)

Email :

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