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Smart Shop Supervisor

Company

Smart Axiata Co., Ltd.   

type

Private Limited Company

Function

Telecommunication

employees

>1500

Location

Phnom Penh

Level

Senior

Term

Full Time

Year of Exp.

2

Function

Customer Service

Hiring

10

Industry

Telecommunication

Salary

Negotiable

Qualification

Bachelor Degree

Sex

Male/Female

Language

Age

~

Location

Banlung; Kampong Thom; Kampot; Phnom Penh; Prey Veng; Takeo;

Publish Date

May-17-2019

Closing Date

Jun-16-2019

Job Description

  • Strong management and observance to the whole team and working environment
• Leading the Front Office team, Shift planning, organize and day by day management
• Flexible in dealing with complaint and all type of the problem happen inside and outside the shop
• Be able to give an immediate support to agent at anytime
• Good at coaching and training the subordinators
• Be creative and producing more activities in order to increase more monthly revenue
• To lead and advice agents when they conduct the mistakes
• Completes all the assigned tasks by the manager as per management decision.
• Supervises the work of a department. Recommends hiring of new employees, transfers, promotions, performance management.
• Selects, develops, and evaluates personnel to ensure the effective and efficient operation of the function
• Manages systems and procedures to protect departmental assets
• Supervisor need to respond on SmartLuy Cash, Cash Daily operation and Stock report Hold morning and afternoon briefing.

Job Requirements

  Academic Qualification:
- MBA or BA degree in Business Administration/ Human Resource Management
- High motivation and ability to work independent
Skills required:
- Strong computer skills (Microsoft office)
- Good communication with all related departments
- Fluently in English and Khmer both writing and speaking
Working Experience:
- At least 2 year relevant working experience
- Telecom experience is a plus

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Contact Information

Contact Person

Mony Veachesa

Phone

010202652

Email

jobs@smart.com.kh

Website

https://www.smart.com.kh/careers

Address

No464 A, Monivong Blvd, Sangkat Tonlebasac, Khan Chamkarmoan, Phnom Penh

Company Profile

Smart Axiata Co., Ltd., Cambodia’s leading mobile telecommunications operator, currently serves 8 million subscribers under the ‘Smart’ brand. Smart Axiata is part of Axiata Group Berhad, one of Asia’s largest telecommunications groups.

Smart is at the forefront of mobile technology advancement in Cambodia. Smart was the first network to introduce 4G LTE in 2014, 4G+ in 2016 and 4G+ with HD Voice (VoLTE) in early 2017. In mid-2017, Smart introduced cutting-edge 4.5G, manifesting its data leadership position in Cambodia. Smart also provides 2G, 2.5G, 3G and 3.75G mobile services as well as international roaming across more than 190 countries. Its extensive nationwide network coverage stretches to more than 98% of the Cambodian population.

The company is also rapidly transforming itself into a digital lifestyle brand, having introduced many innovative offerings and lifestyle entertainment value propositions. This includes various international partnerships, with brands as diverse as Universal Music, Apple, Facebook and iflix, as well as digital services including SmartLuy, Smart Insurance, SmartPay, Smart Music and SmartNas. Smart aspires to become Cambodia’s Digital Champion, while playing an active role in socio-economic growth.

The company’s workforce consists of more than 1000 local and foreign experts. Smart is committed to its customers, employees and the people of Cambodia, in delivering its promise of enriching their lives through world-class networks, exceptional digital experiences and through significant corporate social responsibility engagements.

Service hot line :

023 969 088 / 023 91 90 86 / 023 91 90 87 / 02391 90 89

Operating Hours : Mon-Fri (8:00 am to 5:00 pm)

Email : jobs@camhr.com.kh

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