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Customer Service Supervisor (300-650$) very urgent

Company

Sinh Hak Houts Co.; Ltd   

type

Private Limited Company

Function

Electronics/Electrical/Mechanical Equipment

employees

50-100

Location

Phnom Penh

Level

Term

Full Time

Year of Exp.

1

Function

Cashier/Receptionist

Hiring

2

Industry

Electronics/Electrical/Mechanical Equipment

Salary

Negotiable

Qualification

Bachelor Degree

Sex

Male/Female

Language

English-- Good   

Age

18 ~ 30

Location

Phnom Penh;

Publish Date

Jun-07-2019

Closing Date

Jul-07-2019

Job Description

   Job Description:
- Make service to customer satisfaction, have schedule
technical to install product to customer, delivery on
time, and solve all customer call by phone
 - Identify and assess customers’ needs to achieve
satisfaction.
- Communication with team sale and warehouse for production.
- Device schedule distribute with warehouse to customer
- Handle customer complaints, provide appropriate solutions.
- Process customer accounts and file documents.
- Hand over the customers professionally to the sales team
- Check distribute to customer on times
- Follow up with warehouse for distribution
- Update existing customer complaint information.
- Document all call information according to standard
operating procedures.
- To conduct other jobs as assigned by Supervisor.

Job Requirements

   Requirements
- Able to speak fluent Khmer & good English.
- Business administrative or equivalent level
- Operational experience especially in Customer Relation
or Public Relation
- Have excellent communication skills, as well as an
aptitude and great attitude to lean and develop
- Good command in communicating in English
- Able to typing in Khmer.
- Good communication skills.
- Basic computer skills.
- Able to working on time.
- Able to working under pressure.
- Hard working, Self-commitment and Responsible.

 Working Hours and Compensation
- work time: 7:30am - 5:30am (Mon-Sun with day off 1 day)
- Holiday
- Annual Trip
- Annual Leave
- Incentive Bonus

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Contact Information

Contact Person

HR Department

Phone

096 599 6996

Email

hr@sinhhakhouts.com

Website

Address

#353 ABC, Mao Tse Tong Blvd, Sangkat Phsar Depo1, Khan Toul Kork, Capital of Phnom Penh

Company Profile

Sinh Hak Hout Inc. is one of the leading home improvement centers in Cambodia. Starting from just a 50-square-meter retail space in 1999, we have expanded our current operations into a 1400-square-meter showroom, with a second showroom on the way. Our key to success is based on an understanding of our customers’ needs, and close attention to upholding the standard of quality our customers expect – a stylish, comfortable, and affordable space for their home and workspace. With this knowledge, our purchasing team has traveled all over the world to search for products that meet our customers’ demands.

Service hot line :

023 969 088 / 023 91 90 86 / 023 91 90 87 / 02391 90 89

Operating Hours : Mon-Fri (8:00 am to 5:00 pm)

Email : jobs@camhr.com.kh

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