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Restaurant Supervisor (300$-350$)


The Shop Cambodia   


Private Limited Company


Food & Beverages




Phnom Penh




Full Time

Year of Exp.







Food & Beverages








English-- Good   


20 ~ 40


Phnom Penh;

Publish Date


Closing Date


Job Description

  Job description

The Service Supervisor manages the front-end operations of our “The Shop” restaurant, such as performing opening and closing operations, delegating tasks to service staff throughout the day, and ensuring each customer has an excellent experience. He/she will be responsible for:
the smooth operation of the restaurant.

Inspect Guest Areas for Cleanliness
First impressions are everything, especially in the hospitality business. That’s why you maintain a clean, safe and comfortable environment for guests and staff.
• You will routinely inspect guest areas for cleanliness and address issues as necessary.
• You make a clean appearance, keep equipment in an excellent working and clean condition
• Keep the service/sales area clean and tidy, take care of product display and decoration

Greet, Serve and Build Rapport with Guests
One of the most important duties is providing a good impression to guests and establishing a good rapport with all guests. You welcome and greet customers in a friendly and professional manner.
• You show good knowledge of the products and provide detailed information when asked
• You take customer orders and recommend house favorites
• You answer phone calls from customers and organize deliveries
• You place orders to kitchen and check the order before serving
• You serve food and drinks in a timely fashion, always with a smile
• You check customer satisfaction and respond to their needs in a professional way

Perform Opening and Closing Procedures
As Supervisor you are in charge of opening or closing the restaurant.
• You control inventory of food and beverages
• You will need to open and close cash registers on a daily basis and prepare monthly sales reports.
• You place orders for food, beverages and other supplies for the next day’s operations
• You ensure the cash register at the end of a working day is correct and complete
• You make sure everything is clean and ready to start the next working day
• You complete daily paperwork as required.

Delegate Tasks to Staff
You are responsible for making sure all of the service staff does what is required of them for smooth operation of the restaurant.
• You collaborate with the branch manager and make sure that all staff follow the company policies
• You train new employees and coach them on the job; you act as a role model
• You delegate service tasks for a smooth operation of the floor service and cleanliness
• You supervise and motivate service staff and if necessary take disciplinary action
• You ensure high quality of beverage preparation by the barista’s
• You develop employees by providing ongoing feedback and performance expectations
• You assist the Branch Manager with scheduling employees

Job Requirements

  Personal ability

• You have good verbal and written English communication skills
• You must be highly competent in serving food and beverages to costumers
• You are a team player and have a high sense of responsibility
• You have leadership qualities and know how to delegate tasks
• You have no problem jumping in when the team is understaffed
• Management experience is highly preferred


• Work hours are various shifts, including weekends and holidays
• 320$ / month
• Free meal daily
• Health Insurance

Ms. Reaksa Sann
House 38 Street 337 – Tuol Kork – Phnom Penh
Tel: 095 666 570

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Contact Information

Contact Person

SANN Reaksa


095 666 570




House 38 Street 337 – Tuol Kork – Phnom Penh

Company Profile

The Shop is one of Phnom Penh’s favourite eateries, bakeries and gourmet chocolate destinations. Our food is wholesome and delicious; and wherever possible our ingredients are organic. The 4 café & bistro locations in Phnom Penh stand out for their relaxing garden settings, heritage decor, healthy fare and attentive service.

Are you a team player? Do you get excited about good food?
Then come and build your career with us!

Service hot line :

023 969 088 / 023 91 90 86 / 023 91 90 87 / 02391 90 89

Operating Hours : Mon-Fri (8:00 am to 5:00 pm)

Email :

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