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Customer Service Officer

Company

AG Education   

type

Others

Function

Education

employees

Location

Phnom Penh

Level

Entry Level

Term

Full Time

Year of Exp.

Function

Customer Service

Hiring

5

Industry

Education

Salary

Negotiable

Qualification

High School

Sex

Male/Female

Language

English-- Good   

Age

~

Location

Kampong Cham; Kampong Thom; Phnom Penh; Siem Reap;

Publish Date

Jun-12-2019

Closing Date

Jul-12-2019

Job Description

  • Greet both internal and external customers
• Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints
• Check to ensure that appropriate changes were made to resolve customers' problems
• Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
• Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers
• Refer unresolved customer grievances to immediate supervisor or related department for further investigation
• Contact customers to respond to inquiries or to notify them of any planned adjustments
• Record and send the list of students to add, delete, or renew
• Recommend improvements in products, or service and procedures to prevent future problems
• Perform other tasks assigned by upper manager

Job Requirements

  • At least High school diploma or equivalent
• No experience is encouraged to apply
• Computer literacy: Ms. Word, Excel, Internet and Email
• Good command of English
• Self-motivated, friendly, positive attitude, energetic and mature
• Willing to work independently and with team spirit
• Women are encouraged to apply

How to Apply
Competitive salary! Interested candidates are invited to apply your CV and Cover letter to the following address and email : recruit@arizonschool.edu.kh Tel: 015 678 109 or 095 66 88 26. Address: #19Z4, Street 271, Sangkat Steung Mean Chey 1, Khan Mean Chey, Phnom Penh.

Close Date: June 30, 2019

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Contact Information

Contact Person

Mr. Phon Socheat

Phone

015 678 109

Email

recruit@arizonschool.edu.kh

Website

http://www.arizonschool.edu.kh/

Address

#19Z4, Street 271, Sangkat Steung Meanchey, Khan Meanchey, Phnom Penh, Cambodia.

Company Profile

AG Education is a group of educational institutions such as Grand0 Mount Internal School and Arizon School. We provide both National and International curriculum from kindergarten to high school, English language, Chinese language, and Computer.

Service hot line :

023 969 088 / 023 91 90 86 / 023 91 90 87 / 02391 90 89

Operating Hours : Mon-Fri (8:00 am to 5:00 pm)

Email : jobs@camhr.com.kh

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