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Technical Support Engineer (Speak Chinese)

Company

MekongNet   

type

Private Limited Company

Function

Telecommunication

employees

>200

Location

Phnom Penh

Level

Entry Level

Term

Full Time

Year of Exp.

2

Function

IT

Hiring

2

Industry

Telecommunication

Salary

Negotiable

Qualification

Bachelor Degree

Sex

Male/Female

Language

Chinese-Mandarin-- Excellent   

Age

~

Location

Bavet; Phnom Penh; Preah Sihanouk;

Publish Date

Sep-06-2019

Closing Date

Oct-06-2019

Job Description

  • Provide IT support to customer, mainly related to internet service
• 主要面对互联网客户与提供IT技术支援
• Assist troubleshooting of networks, internet connectivity at customer site or within the company
• 辅助解决公司内部及客户网络连接问题
• Install, configure, and maintain internet connection, network cabling, and other related equipment, and devices, add or upgrade hardware and software, and configures wireless access point, router with wireless and related equipment
• 安装、设置、维护网络设置及其连接,布线,增减、升级软硬件;设置无线网络,路由器及其相关设备
• Implement network security and provide technical support to customer, anti-virus updates, managing host security and other related PCs.
• 为客户配置网络安全及提供技术支援,例如防毒软件更新,服务器和相关主机安全设置等。
• Configure e-mail client and provide technical support for our customer (Anti-Virus, Spam protection and scanning, and other related e-mail)
• 设置客户端电邮并提供相关支持。(防毒软件,垃圾邮件过滤与扫描等电子邮件服务)
• Travel to customer site to install/configure modem/device & solve other related internet issues
• 到客户处安装/设置modem等设备,并解决相关连接问题
• Customers’ site survey and draw diagram, included laying cable
• 客户现场探测,并提供布线方案图
• POP maintenance
• 端点维护

Job Requirements

  • Bachelor Degree of IT or related field is required. Undergraduate is also welcome
• IT或者相关专业本科学历,实习生亦可
• Technical knowledge & skills in setting up network and connectivity infrastructures & e-mail
• 具备网络设置、连接和电邮配置相关知识
• Knowledge of TCP/IP, WAN, LAN, ADSL, DNS Networking, Cisco Router and Switch.
• 了解TCP/IP, WAN, LAN, ADSL, DNS网络连接,Cisco路由器和交换机功能
• Good spoken English and Chinese
• 流利的英语与华语
• Chinese Nationality is encouraged to apply
• 中国国籍可申请
• Be able to travel and stay in other provinces
• 可出差与居住在所需的省份
• Loyalty, honesty, patient work, positive aptitude
• 忠诚、诚实、有耐性、积极主动
• Be willing to support as needed.
• 愿意根据需要提供支持

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Contact Information

Contact Person

Ang Sokkea (Mr.)

Phone

081 831 516/061 226 648

Email

career@mekongnet.com.kh

Website

http://www.mekongnet.com.kh

Address

Building No 95, 4th Floor, Norodom Blvd., Sangkat Boeung Raing, Khan Daun Penh, Phnom Penh, Cambodia.

Company Profile

MekongNet is a registered trademark under Angkor Data Communication Group Co., Ltd which established in 2006. It is a full-fledged internet service provider, with a license for the provision of Internet service Provider (ISP), Internet Exchange Provider (IXP), and Internet Data Exchange Center (IDX) granted by the Ministry of Post and Telecommunication of Cambodia.

Service hot line :

023 969 088 / 023 91 90 86 / 023 91 90 87 / 02391 90 89

Operating Hours : Mon-Fri (8:00 am to 5:00 pm)

Email : jobs@camhr.com.kh

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