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Branch Manager (Siem Reap)

Company

Toyota Cambodia Co. Ltd   

type

Private Limited Company

Function

Automotive - Vehicle

employees

>200

Location

Phnom Penh

Level

Top

Term

Full Time

Year of Exp.

5

Function

Management

Hiring

1

Industry

Automotive - Vehicle

Salary

Negotiable

Qualification

Bachelor Degree

Sex

Male/Female

Language

English-- Good   

Age

~

Location

Siem Reap;

Publish Date

Nov-01-2019

Closing Date

Dec-01-2019

Job Description

  -Together with distributor set annual sales target by models and budget plan for the branch
-Monthly monitor, manage, and analyze branch Profit &Loss.
-Develop yearly strategic plan for branch
-Draw Strategic action plans weekly and monthly with effective daily performance monitoring tools for each group, each staff, each customer segment
-Conduct regular sales review (daily, weekly, monthly) and provide clear instruction for sales recovery in a PDCA manne
-Motivate the branch sales performance by staff and by model via effective/lively management of visualization board
-Review and newly develop sales tools to optimise the company available resources and scheme i.e. financing, used car, accessory, aftersales service, marketing materials,… with effective monitoring tools at appropriate level
-Daily execute well showroom management to get ready to serve customers
-Continuous review the work process of each staff to leveling customer satisfaction "SSI" in order to comply with the set customer care policy
-Daily monitor, verify, and manage branch's accounting activities.
-Carry out managerial functions (Plan, organize, lead and control) of the total CS operation
-Ensure Fix-it-Right at Branch
-Promote 5s and Safety in workshop
-Ensure adequate technical information, tools and equipment for Workshop use
-"Daily and weekly analysis of Service Performance Indicator (Customer Traffic, Productivity, Efficiency, Labor Sales, Gross Profit, etc.) and develop strategy to maximize sales"
-Monitor and analyses on customer satisfaction and share possible root cause and countermeasure to all related staff for improvement
-Conduct regular market surveys in consultation with Dept. General Manager to provide a clear understanding of market position in the area/region
-Build up team spirit to provide best customer service experiences to all Toyota owners
-Perform other task assigned by management

Job Requirements

  -Bachelor-Degree in Business Administration/ Marketing or other related fields
-University degree in business management or related fields
-At Least 5 years of experiences in sales section & customer service
-Motivated, positive attitude, pro-active, teamwork oriented
-Strong supervisory skills and initiative in work
-Excellent teamwork and communication skill
-Very target oriented with strong leadership skill

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Contact Information

Contact Person

HR

Phone

017 222 077/ 017 333521

Email

recruitment@toyota.com.kh

Website

http://toyota.com.kh/en/about-us/job-opportunities

Address

Russian Federation Blvd, Phum Borey 100 Khnong,Sangkat Teuk Thla , Khan Sen Sok, Phnom Penh, Kingdom of Cambodia.

Company Profile

Toyota (Cambodia) Co., Ltd. is a sole exclusive distributor for all TOYOTA vehicles, Genuine Parts and Quality Service in the Kingdom of Cambodia. With the endless and massive support from our manufacturer, we have always taken into consideration regarding the right selection of suitable products into Cambodian market. To make the best choice, the critical survey on market condition such as road condition, fuel quality, driving behavior, weather and so forth is thoroughly conducted and analyzed for the aim of ensuring the conformity of our products. As a result, many different varieties of TOYOTA models have been introduced to satisfy our customer's needs and wants.

Service hot line :

023 969 088 / 023 91 90 86 / 023 91 90 87 / 02391 90 89

Operating Hours : Mon-Fri (8:00 am to 5:00 pm)

Email : jobs@camhr.com.kh

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