Customer Service Manager

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Customer Service Manager

Company	PTC Computer Co.,Ltd
type	Private Limited Company
Function	Information Technology
employees	100-200
Location	Phnom Penh

Level	Fresh Graduate	Term	Full Time
Year of Exp.	5	Function	Customer Service
Hiring	1	Industry	Information Technology
Salary	Negotiable	Qualification	Bachelor Degree
Sex	Male/Female	Language	English-- Excellent
Age	26 ~	Location	Phnom Penh;
Publish Date	Nov-04-2019	Closing Date	Dec-04-2019

Job Description

	-providing help and advice to customers using our services -communicating courteously with customers by telephone, email, letter and face to face - investigating and solving customers' problems, which may be complex or long-standing problems that have been passed on by customer service assistants - keeping accurate records of discussions or correspondence with customers - developing feedback or complaints procedures for customers to use - improving customer service procedures, policies and standards for our company - meeting with other managers to discuss possible improvements to customer service - training staff to deliver a high standard of customer service - leading or supervising a team of customer service staff - learning about our company's products or services and keeping up to date with changes - Other task by President. Benefit: - 13th monthly salary - Married Leave - Sick Leave - Pregnancy Leave - Healthy Care - NFSS - Annual Leave

-providing help and advice to customers using our services
-communicating courteously with customers by telephone, email, letter and face to face
- investigating and solving customers' problems, which may be complex or long-standing problems that have been passed on by customer service assistants
- keeping accurate records of discussions or correspondence with customers
- developing feedback or complaints procedures for customers to use
- improving customer service procedures, policies and standards for our company
- meeting with other managers to discuss possible improvements to customer service
- training staff to deliver a high standard of customer service
- leading or supervising a team of customer service staff
- learning about our company's products or services and keeping up to date with changes
- Other task by President.

Benefit:
- 13th monthly salary
- Married Leave
- Sick Leave
- Pregnancy Leave
- Healthy Care
- NFSS
- Annual Leave

Job Requirements

	- Level Top - Term Full Time - Work Experience 5 - Qualification Master Degree - Field of Study Any - Language English -- Excellent - Sex Male/Female - Age 26 up - Marital Unlimited - Hard Working and Friendly - Can speak English or Chinese good (Chinese is preferred) - Can work as team and individual - Able to work with E-mail and Internet - Able to work under pressure

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Contact Information

Contact Person	Recruitment Officer
Phone	012 33 52 05
Email	admin1@ptc-computer.com.kh
Website	http://www.ptc-computer.com.kh
Address	#250-252 Monivong Blvd, Sangkat Boeung RaingKhan Doun Penh, Phnom Penh, Cambodia.

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