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Sales Administrator

Company

Avery Dennison RBIS (Cambodia) Co., Ltd   

type

Private Limited Company

Function

Clothing/Garment/Textile

employees

100-200

Location

Phnom Penh

Level

Middle

Term

Full Time

Year of Exp.

1

Function

Sales

Hiring

Industry

Clothing/Garment/Textile

Salary

$500-$999

Qualification

Bachelor’s degree or equivalent is a plus

Sex

Unlimited

Language

English-- Good   

Age

~

Location

Phnom Penh;

Publish Date

Nov-06-2019

Closing Date

Nov-15-2019

Job Description

  ** PURPOSE STATEMENT
Collaborate with Sales to build strong partnership with customers, in terms of understand what customers need, directly with multi supporting department to meet customers expectation.

** KEY RESPONSIBILITIES AND RIGHTS
1. Handle customer requirement
- Handle basic inquiries from AD Cambodia and work with CS/GPD and related departments for implementation
- Contact and support directly with Sale Team for service, inquiries in relation to their business with AD.

2. Coordinate with others department
- Collaborate with Sales, CS, Planning team according to customer expectations
- Receive urgent requests  from customers and work directly with multi supporting teams to meet customers expectation
- Regular weekly/monthly review service performance for English/Chinese factories
- Collaborate with English/Chinese team for order migration preparation and local support

3. Provide excellent service to customer:
- Responsible to provide excellent service to customer, including regular service review call to key customers, customer special requirement follow up
- Material and FG stock planning coordination for key customers
- Standard quotation and discount price set up with GSPD
- Ability to independently solve customer complaint, according to the Company procedures service standard, and
able to handle multi task
- To assist and back-up Sales and provide supports and report to Commercial Manager

Job Requirements

  1. Academic background:
- Bachelor’s degree or equivalent is a plus

2. Job experience:
- 1-2 years Customer Service or related experience

3. Skills:
- Strong written, verbal and telephone communication skills in English preferred.
- Strong data entry and organizational skills. Detailed oriented and good follow-up skills
- Knowledgeable on technical aspects of assigned product lines and customers.
- Able to effectively manage many priorities and issues.
- Understanding of applicable computer systems, such as Microsoft Office, and function specific software.

4. Personal profile
- Hard working
- Faithfulness
- Independence

5. Training: As job of scope, the position will be provided mandatory training courses and advance training courses as
Corporate and company policy.

** ADDITIONAL INFORMATION
* External contact:
- Customers/Clients
*Internal contact:
- Internal department: Productions, Sales, GPDs, etc.

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Contact Information

Contact Person

Mr. Lay Meng

Phone

078 91 97 98

Email

meng.lay@ap.averydennison.com

Website

http://www.averydennison.com/en/home.html

Address

#P1-21. P1-22, Phnom Penh Special Economic Zone (PPSEZ), National Road No4, Khan Posenchey, Phnom Penh, Cambodia

Company Profile

Avery Dennison (NYSE: AVY) is a global leader in pressure-sensitive and functional materials and labeling solutions for the retail apparel market. The company's applications and technologies are an integral part of products used in every major industry. With operations in more than 50 countries and more than 30,000 employees worldwide, Avery Dennison serves customers in the consumer packaging, graphical display, logistics, apparel, industrial and healthcare industries. Headquartered in Glendale, California, the company reported sales of $7.2 billion in 2018. Learn more at www.averydennison.com

Service hot line :

023 969 088 / 023 91 90 86 / 023 91 90 87 / 02391 90 89

Operating Hours : Mon-Fri (8:00 am to 5:00 pm)

Email : jobs@camhr.com.kh

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