8 Ways to Communicate Better with Your Employees

Develop & Maintain a Communication Strategy to Keep Your Workers Fully Engaged

Communication = Success

Communication in the workspace is arguably the most important factor in the success of a company. Even so,

companies don’t take necessary steps to make sure its communication strategy is well thought out and

flexible. Here 
are eight suggestions to improve communication by taking down barriers that tend to exist in many


1. Recognize Problems

It’s impossible to fix communication problems if you can’t recognize the problems as they happen. Let employees

know what kind of communication you expect back from them. Set up a system where they will respond back to

you with certain information at certain times. Talk frequently with your staff and make sure they understand what

kind of communication you expect from them.

2. Set Goals

If there is a clear goal that employees need to meet, communication will be less of a problem because the goals

automatically set a communication path. If a goal is set to have something done by a certain time, and that time

comes and nothing is said, then the project probably didn’t get finished and the manager will have to address the

issue with the employee. If it gets completed, then the completion of the goal is communication itself.

3. Communicate in Writing

A big communication gap can between managers and employees can occur with verbal instructions.

possible, communicate via email, text message, post it, or some other written communication. Make sure

if something is time sensitive to include the time and date the instruction was given. This helps the employee

by giving them something to refer to long after the manager is gone.

This is also important for the manager, so she knows the instructions were given to the employee, so if the project

doesn’t get completed, there is a clear understanding of where the problem lies.

4. Expect (and Welcome) Question

Employees have to be able to ask questions. It doesn’t matter how experienced they are, there will be questions,

and they should be able to ask them without feeling like they are annoying their manager. Make sure when

questions are asked, the employee realizes that their question was taken seriously, and that it wasn’t annoying or

in any way inappropriate to ask.

5. Limit Industry Jargon

Very often new employees find themselves having to learn their job, with the added barriers of trying to figure out

what people are saying. Using acronyms and slang may make things more efficient when speaking directions, but

for a new employee, translating this can be a drag on productivity. Once employees become a little more familiar

with these terms, then using them is fine, of course.

6.  Keep Morale High

Emotions can play a big role in efficiency and productivity. Managers can’t necessarily control what happens to

employees when they leave the office, but they can play a big role in office morale. If employees are happy, they

will be more product. Be careful to not keep things in the office too casual or comfortable as this tends to make

employees lazy, but do ensure that employees feel safe and have the tools to accomplish their goals.

7. Avoid Information Overload

One thing many managers tend to do is give out a lot of work and expect employees to prioritize and deliver.

This is generally a bad practice. Employees don’t necessarily know what the priority is and it often leaves them

overwhelmed.  As a manager, think of a plan to get the work done without overloading those under your


8.  Open the Lines of Communication

Create an environment of open communication where opinions are valued and not judged or punished.

In many cases, employees don't communicate the proper information to their superiors simply because they don’t

wish to disappoint them or they disagree with them. Employees need to know they can communicate something

disappointing without fear of losing their jobs or some other punishment. Many employees won’t give an honest

opinion if they know it goes against their supervisor. Push your employees to punch holes in the product and

reward them for good ideas.

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