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Management Trainee Customer Service Executive

Company

MGH GROUP   

type

Private Limited Company

Function

Logistics/Freight/Shipping/Delivery/Warehouse

employees

50-100

Location

Phnom Penh

Level

Entry Level

Term

Full Time

Year of Exp.

Function

Logistics/Shipping/Deliver/Warehouse

Hiring

Industry

Logistics/Freight/Shipping/Delivery/Warehouse

Salary

Negotiable

Qualification

Bachelor Degree

Sex

Male/Female

Language

English-- Good   

Age

~

Location

Phnom Penh;

Publish Date

Jul-18-2019

Closing Date

Jul-28-2019

Job Description

  - To carry out daily operations tasks efficiently and work within company’s policies and procedures
- To send shipping advice to overseas stations
- To interface with subcontractors
- To administer proper file opening/closing/checking and preparation for archiving
- To check shipping document
- To process documentation in Forwarder Systems
- To provide document and monitor customs clearance and coordinate with related parties
- To follow up on delivery to customers
- Send the Pre-Alert to customers
- Following up with carriers and delivery of cargo to destination.
- To report and feedback on irregularities, pre-claims, and problems to manager
- To carry out approved proposed improvement/changes on procedures and systems
- To follow up on customer shipment advices and feedback
- Work out quotations for existing customers and providing obtained market information to sales.
- To check and verify documents and update Track & Trace system.
- To feedback pre-claim details and status to customers.
- To handle incident management and handles customers’ inquiries, complaints, claims follow up, verify credit terms and status, and related issues.
- To verify and post incoming invoices
- To handles customers statistics and reports.
- To take up additional tasks as assigned

Job Requirements

 

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Contact Information

Contact Person

HR Department

Phone

099777197 / 086 666 146

Email

mashiat.faria@mghgroup.com

Website

Address

Siri Tower, 6th Floor, 104, Russian Federation Boulevard, Khan Toul Kork, Phnom Penh, Kingdom of Cambodia

Company Profile

Operating in 17+ countries all over the world, MGH is a multinational multi-conglomerate with a vast spread of business. We are now hiring dynamic individuals in the following positions:

Service hot line :

023 969 088 / 023 91 90 86 / 023 91 90 87 / 02391 90 89

Operating Hours : Mon-Fri (8:00 am to 5:00 pm)

Email : jobs@camhr.com.kh

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