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Customer Relationship Manager

Company

VATTANAC GOLF RESORT CO., LTD.   

type

Private Limited Company

Function

Sports & Recreation

employees

>200

Location

Kandal

Level

Middle

Term

Full Time

Year of Exp.

Function

Management

Hiring

Industry

Sports & Recreation

Salary

Negotiable

Qualification

Bachelor Degree

Sex

Male/Female

Language

English-- Good   

Age

~

Location

Phnom Penh;

Publish Date

Jul-23-2019

Closing Date

Aug-02-2019

Job Description

  - Oversee customers service representative and make sure customers receive instant service
- Build Relationship with key employees among customers
- Create plans to address customer’s business needs
- Schedule regular meetings with customers to ensure they are satisfied
- Ensure both company and customers adhere to contact terms
- Escalating and resolving areas of concern as raised by customers
- Monitor customer care strategies
- Monitor company performance against service level agreements and flagging potential issues
- Collaborate to ensure customer satisfaction (feedback, surveys, other tools)
- Liaising with internal departments to ensure client needs are fulfilled effectively

Job Requirements

  - Bachelor degree of International Relationship or related degree
- Customer service skill and strong ability to work with crossing cultures
- Excellent communication, negotiation both Khmer and communication
- Experience on this role from 5 years up include management and leadership
- Experience tracking relevant KPIs
- High professional on problem solving

** Interested candidates, please submit your Cover Letter & CVs with salary expectation to the
following email or address:
*Phone : 012 432 411,017 738 574, 081 802 481
*Email : hr@vattanacgolfresort.com
*Address : Rusey Srok Village, Chher Teal Commune, Kean Svay District, Kandal
Province
* Closing Date : 31/July/2019
All application documents will be treated confidentially and will not be returned.  Only
short-listed candidates will be contacted for an interview.

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Contact Information

Contact Person

Ms. Daneth

Phone

012 432 411 / 093 246 767 / 088 2088123

Email

hr@vattanacgolfresort.com

Website

Address

Russey Srok Villag, Chhue Teal Commune, Kean Svay District, Kandal Province.

Company Profile

Service hot line :

023 969 088 / 023 91 90 86 / 023 91 90 87 / 02391 90 89

Operating Hours : Mon-Fri (8:00 am to 5:00 pm)

Email : jobs@camhr.com.kh

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