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After-Sales Manager

Company

HGB Group Co,. Ltd   

type

Private Limited Company

Function

Automotive - Vehicle

employees

>200

Location

Phnom Penh

Level

Top

Term

Full Time

Year of Exp.

5

Function

Technician/Maintenance

Hiring

1

Industry

Automotive - Vehicle

Salary

Negotiable

Qualification

Bachelor Degree

Sex

Male

Language

English-- Good   

Age

30 ~

Location

Phnom Penh;

Publish Date

Oct-22-2019

Closing Date

Nov-21-2019

Job Description

  - Monitor continuously the achievement of Customer Service levels and provide effective support to the Parts and Sales Departments.
- Identify problems, agree and take corrective action where required including personnel training, new operating procedures, discipline, etc.
- Develop Service Department Plans and Budgets to achieve agreed financial, marketing and targets
- Describe and assess Service Department market potential and revenue forecasts
- Develop operating expense, capital budgets and profit improvement targets
- Create, agree and implement sales, merchandising, advertising and sales promotion plans to support the achievement of Service Department Plans and Budgets
- Establish, implement and regularly review the training programme for all productive and non-productive staff to ensure the progressive development of all Service personnel
- Contribute as a member of the management team to the development of the business and to the public relations activities of the dealership
- Utilise monthly management accounts to monitor and control profitability and productivity of the Service Department, including monitoring workshop efficiency, debtors and working capital

Job Requirements

  - Current Aftersales or Service Management experience is essential
- PLC experience is desirable, as is brand experience working with premium or prestige brands
- Experience delivering an upper quartile CSI performance as well as consistently delivering an above budget financial performance.

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Contact Information

Contact Person

YITH Lina

Phone

095 777 487

Email

hr1@hgbgroup.com

Website

http://www.hgbgroup.com/

Address

No. 37-39 Preah Monireth Blvd. Sangkat Veal Vong, Khan 7 Makara, Phnom Penh, Cambodia.

Company Profile

HGB Group is a private local Cambodian investment and holding company specializing in automotive, F&B, retail and luxury goods by bringing internationally renowned brands to the country.

Service hot line :

023 969 088 / 023 91 90 86 / 023 91 90 87 / 02391 90 89

Operating Hours : Mon-Fri (8:00 am to 5:30 pm)

Email : jobs@camhr.com.kh

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