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Customer Sales Officer ($200-$300)

Company

Super Retail Co., Ltd.   

type

Private Limited Company

Function

Wholesale/Retail

employees

Location

Phnom Penh

Level

Middle

Term

Full Time

Year of Exp.

Function

Customer Service

Hiring

Industry

Wholesale/Retail

Salary

Negotiable

Qualification

Bachelor Degree

Sex

Unlimited

Language

English-- Good   

Age

~

Location

Phnom Penh;

Publish Date

Nov-08-2019

Closing Date

Nov-27-2019

Job Description

  - Receive inbound calls emails, live chat for customer enquiries, orders and issues
- Provide and recommend to customers’ needs and questions
- Follow up customers account arrears
- Handle returns or complaints
- interact with customers by email, live chat, or other non-voice contact channels must write well, using correct grammar, spelling, and punctuation. They must respond to questions and complaints in a friendly and professional manner.
- Build positive work relationship with customers to create rapport
- Place outbound calls to customers to promote new products and services
- Maintain a courteous and friendly manner when interacting with customers
- Conduct research and learn about existing and new products
- Oversee the processing and implementation of customer orders and follow up completed orders and ensure customer satisfaction
- Upsell products to customers with weekly specials or promotions that the company may have
- Ensure customers details are always kept private

Job Requirements

  - Excellent communicator and listener
- At least 1 years’ experience in a sales or call center experience environment
- Experience with POS and retail would be advantageous
- Familiarity with call center software, Outlook Excel and Word
- Ability to solve customers’ issues and give recommendations
- Fluent in English and Khmer both speaking and writing
- After hours support when required
- Self-reliant, honest and hard working.
- Strong analytical mind and can work under pressure

** BENEFITS & CONDITIONS
- Working: 6days/week
- Time: 7:30am to 5:00pm (Full Time)
- Holiday 14 days, AL 18 days
- Party staffs & Trip

- Location Head Office BKK1: #248, St.63, Boeung Keangkang1 Commune, Chomkamorn , PP.
- Position: HR Department
- Contact Number: (012/070)-577-327
- Email: jobs@superretail.com.kh

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Contact Information

Contact Person

HR Department

Phone

(012/070)-577-327

Email

jobs@superretail.com.kh

Website

https://www.facebook.com/sliqourcambodia/

Address

N248, St.63, Boeung Keangkang1 Commune, Chomkamorn , Phnom Penh.

Company Profile

Service hot line :

023 969 088 / 023 91 90 86 / 023 91 90 87 / 02391 90 89

Operating Hours : Mon-Fri (8:00 am to 5:30 pm)

Email : jobs@camhr.com.kh

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