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Specialist, Agency Services


Manulife(Cambodia) PLC   


Public Limited Company





Phnom Penh




Full Time

Year of Exp.









Bachelor Degree




English-- Good   





Publish Date


Closing Date


Job Description

  • New Agent Administration (IA application List, IA Contract Issuance and Registration)
• Monthly Payment to Insurance Advisors and Staffs according to Company Approved ‘Agency Compensation’: reconcile and submit the payment voucher to Finance accurately and timely
• Agency Maintenance upon authorized request (Promotion, Termination, Demotion)
• Ensure quality agent filing system (ensure IA applications and contracts are timely scan and well organized)
• Generate and Issue Daily/Weekly/Monthly MIS reports ( to Agency, HR, Compliant and Finance: Attendance, Daily Sales, Email Account, NSFF etc)
• IA Appeal/ Complaint/ Enquiry Handling
• Maintain Quality of the Procedures Documents
• Perform system testing (UAT) for all system enhancement initiatives relating to Agency Admin processes
• Simplify processes and look for opportunities for automation to minimize manual work and improve accuracy (prevent human errors)
• Perform other tasks as required

Job Requirements

  • Bachelor degree in Business, Finance or related field is preferred
• Strong analytical, sound of judgment and knowledge, technical skills, and implementation skills, demonstrated ability to effectively manage multiple tasks in his / her functional area
• Team Work, focused, results driven, professional maturity, and self-confidence
•Demonstrates a strong and high interpersonal skills and able to interact with people at all level
• Ability to work well in competitive, fast paced– with strong problem solving skills
• Work efficiently and accurately and able to work under pressure and independently, a team player who is self-motivated and able to work independently with minimal supervision
• Detail oriented with patience on detail paper works and record setup in system
• Take ownership of the problems and issues to create a positive experience and improve working process
• Have a strong character and able to consider and advice on the consequences of various courses of action
• Proactively create opportunities to resolve or prevent problems in keeping with the role
• Proven track record in payroll administration is preferred

* Interested applicants meeting the above requirements should submit their CVs, covering letters and National ID card by going to this link: and follow each of its step.
- For more details please contact Ms. Kimleng Moul via Or Ms. Choury Chim via
- Application should be submitted before 20th November 2019. Only shortlisted candidates will be contacted

Click here for detail :

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Contact Information

Contact Person

Ms. Kimleng Moul


023 965 965




104 Russian Federation Blvd | Phnom Penh, Phnom Penh

Company Profile

Manulife is a leading Canada-based financial services group with principal operations in Asia, Canada
and the United States. Clients look to Manulife for strong, reliable, trustworthy and forward-thinking
solutions for their most significant financial decisions. Our international network of employees, agents
and distribution partners offers financial protection and wealth management products and services to
millions of clients. We also provide asset management services to institutional customers. At the end of
June 2016, we had US$718 billion in assets under management and administration, and in the previous 12
months we made more than US25.4 billion in benefits, interest and other payments to our customers. Our
group of companies operates as Manulife in Canada and Asia and primarily as John Hancock in the
United States. Manulife Financial Corporation trades as 'MFC' on the TSX, NYSE and PSE, and under '945' on the SEHK.
We are committed to be an equal opportunity employer and welcome applications from all suitably
qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age”.

Service hot line :

023 969 088 / 023 91 90 86 / 023 91 90 87 / 02391 90 89

Operating Hours : Mon-Fri (8:00 am to 5:30 pm)

Email :

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