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Customer Relations Officer (Mazda Cambodia)

Company

HGB Group Co,. Ltd   

type

Private Limited Company

Function

Automotive - Vehicle

employees

>200

Location

Phnom Penh

Level

Middle

Term

Full Time

Year of Exp.

1

Function

Customer Service

Hiring

2

Industry

Automotive - Vehicle

Salary

Negotiable

Qualification

Bachelor Degree

Sex

Female

Language

English-- Good   

Age

20 ~ 30

Location

Phnom Penh;

Publish Date

Nov-12-2019

Closing Date

Dec-12-2019

Job Description

  • Welcome all customers walk in showroom
• Hand over the customers professionally to the sales team
• Inspects showroom and amenities in good order prior to opening.Check drinks and snack stocks and report to accountant/purchaser to make refill order
• Handle customer inquiries both telephonically and by email and hand over to the right department
• Prepare daily report about customer call-in and walk-in
• Call out all customer involved Sales & Service and hand over to the right department.
• Follow up existing customer to maintenance service.
• Update existing customer complaint information.
• Document all call information according to standard operating procedures.
• Fill in Data into system and updated.
• Fill in customer survey form and report to head of department/General Manager.
• To conduct other jobs as assigned by superior

Job Requirements

  - Business administrative or equivalent level
- Operational experience especially in Customer Relation or Public Relation
- Have excellent communication skills, as well as an aptitude and great attitude to lean and develop
- Good command in communicating in English, Chinese is a plus
- Fast learner and committed person

*Other:
- Benefit: competitive salary+incentive
- Insurance
- Working hour (8:00am-5:30pm)
- Working day (Five and half day Per week)
- Public Holiday
*** Please send your updated CV and Cover letter to:
Email: thona.heng@hgbauto.com
Contact: 095 666 228 | 086 263 626

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Contact Information

Contact Person

Heng Thona

Phone

095 666 228 | 086 263 626

Email

thona.heng@hgbauto.com

Website

http://www.hgbgroup.com/

Address

No. 37-39 Preah Monireth Blvd. Sangkat Veal Vong, Khan 7 Makara, Phnom Penh, Cambodia.

Company Profile

HGB Group is a private local Cambodian investment and holding company specializing in automotive, F&B, retail and luxury goods by bringing internationally renowned brands to the country.

Service hot line :

023 969 088 / 023 91 90 86 / 023 91 90 87 / 02391 90 89

Operating Hours : Mon-Fri (8:00 am to 5:30 pm)

Email : jobs@camhr.com.kh

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