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Customer Service Manager

Company

PTC Computer Co.,Ltd   

type

Private Limited Company

Function

Information Technology

employees

100-200

Location

Phnom Penh

Level

Fresh Graduate

Term

Full Time

Year of Exp.

5

Function

Customer Service

Hiring

1

Industry

Information Technology

Salary

Negotiable

Qualification

Bachelor Degree

Sex

Male/Female

Language

English-- Excellent   

Age

26 ~

Location

Phnom Penh;

Publish Date

Jan-15-2020

Closing Date

Feb-14-2020

Job Description

  -providing help and advice to customers using our services
-communicating courteously with customers by telephone, email, letter and face to face
- investigating and solving customers' problems, which may be complex or long-standing problems that have been passed on by customer service assistants
- keeping accurate records of discussions or correspondence with customers
- developing feedback or complaints procedures for customers to use
- improving customer service procedures, policies and standards for our company
- meeting with other managers to discuss possible improvements to customer service
- training staff to deliver a high standard of customer service
- leading or supervising a team of customer service staff
- learning about our company's products or services and keeping up to date with changes
- Other task by President.

Benefit:
- 13th monthly salary
- Married Leave
- Sick Leave
- Pregnancy Leave
- Healthy Care
- NFSS
- Annual Leave

Job Requirements

  - Level Top
- Term Full Time
- Work Experience 5
- Qualification Master Degree
- Field of Study Any
- Language English -- Excellent
- Sex Male/Female
- Age 26 up
- Marital Unlimited
- Hard Working and Friendly
- Can speak English or Chinese good (Chinese is preferred)
- Can work as team and individual
- Able to work with E-mail and Internet
- Able to work under pressure

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Contact Information

Contact Person

HR Department

Phone

099 515 113, 081 221 504. 012 33 52 05

Email

admin@ptc-computer.com.kh

Website

http://www.ptc-computer.com.kh

Address

#250-252 Monivong Blvd, Sangkat Boeung RaingKhan Doun Penh, Phnom Penh, Cambodia.

Company Profile

Service hot line :

023 969 088 / 023 91 90 86 / 023 91 90 87 / 02391 90 89

Operating Hours : Mon-Fri (8:00 am to 5:00 pm)

Email : jobs@camhr.com.kh

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