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SOCIAL MEDIA MANAGER

Company

Urban Living Solutions Co., Ltd.   

type

Private Limited Company

Function

Real Estate

employees

10-50

Location

Phnom Penh

Level

Top

Term

Full Time

Year of Exp.

3

Function

Media/Advertising

Hiring

1

Industry

Architecture/Building/Construction

Salary

Negotiable

Qualification

Bachelor Degree

Sex

Male/Female

Language

English-- Excellent    Chinese-Mandarin-- Good   

Age

~

Location

Phnom Penh;

Publish Date

Jul-02-2020

Closing Date

Jul-11-2020

Job Description

  A note about this position
We are not looking for someone who simply knows social media. We want to hire someone who loves social and has a proven ability to use it to create stories that drive engagement. You love Cambodia and have a thorough understanding of the local context + audiences, which you use to get online communities excited about brands, projects, events. You are curious, always aware of the latest digital trends and eager to put ideas into action. You are a pro in handling and planning content, and you know how to engage audiences proactively, tracking and measuring results on-the-go. You understand ULS is trying to do something different in the real estate market, and that is what attracts you: a new playing field where you can bring your social media marketing (SMM) skills to the next level.

ULS is seeking a junior to mid-level Social Media Manager, with a minimum of 3 years of experience working in a similar role, ideally in Cambodia or in another SEA country. This is a crucial position, in charge of managing the social media accounts of concurrent real estate projects, executing the overarching social media strategies of each. This will mean planning content, engaging users and fans proactively, tracking and measuring results, fine-tuning efforts to ensure optimum reach. Knowledge of both Khmer and English is essential to the job. Specifically, this position will focus in the following areas, in order of priority:

•Set-up, manage and animate pre-identified social media channels (i.e. Instagram, Facebook, LinkedIn, Twitter, YouTube) per each brand, implementing strategic suggestions and improving where/when needed;
•Ensure content is posted in a timely manner across multiple social media platforms, adapting formats and language when required;
•Animate, engage and respond to community queries and complaints professionally, liaising with senior managers when appropriate and identifying tactical and relevant opportunities to better engage with each community;
• Participate in all relevant design and content briefings, offering suggestions based on audience analysis and contextual observations;
• Drive engagement and conversions with the community, establishing both brand loyalty and an efficient positioning for each of the ULS brands;
•Successfully leverage social media as tools to drive conversions and sales;
•Actively participate in creative brainstorming sessions, inputting into campaign ideas and offering strategic notes based on day-to-day experience in SMM, to help bring brand stories to life;
•Manage and plan content for email marketing purposes using Mailchimp (or a similar tool), ensuring proper data collection and mapping and measuring performance and analytics via monthly reports;
• Co-manage any day-to-day influencer campaigns, when needed;
•Co-develop content on occasion, working closely with the MarCom team and ensuring content is suitable for each of the different social media platforms.
•Manage special campaigns, also from a digital advertising standpoint, setting up clear targets and objectives by identifying trends and insights, and optimizing spend and performance based on such insights;
• Compile weekly/monthly social media platform reports and campaign reports, including for any Mailchimp email marketing campaign;
•Track, measure and report performance of all social media activities and special campaigns, assessing results against set-goals (ROI and KPIs);
• Establish reporting and advertising best practices, building from previous experience and tailoring objectives to each specific brand.
•Maintain social media marketing calendars and brand-related content calendars for each social media channel, and update based on evolving content objectives;
•Keep up to date with the latest trends within digital and social media, analyzing online behaviours and digital PR campaigns of competitors, as well as those of similarly positioned brands/entities;
•Advise on content management tools to use and best practices to introduce;
•Continuously improve performance and workflows by capturing and analyzing the appropriate social data/metrics, digital costs and returns, insights and best practices;
•Perform research on current benchmark trends and audience preferences for social media marketing in Cambodia, especially for what the key target audiences of each brand are concerned.


Job Requirements

  -Bachelor’s Degree in Communications, Media, Journalism, Social Media Marketing, or equivalent;
-3+ years of social media marketing and social media writing experience, in both English and Khmer;
-Solid experience working in an agency or company setting, ideally managing/handling multiple brands/clients at the same time;
-Working knowledge of social media advertising, native and branded content, direct and solid experience in social media management and content creation;
-Proven track record in social campaign development and execution. Proven experience with paid media, hashtag strategies, digital analytics and taxonomy;
-Professional experience in using social media posting and reporting tools (preferred Hootsuite, Later, Proofpoint);
-Experience driving community building on and/or offline via social media marketing techniques;
bility to do desk research efficiently and effectively;
-Excellent verbal and written communication skills, ability to synthesize often complicated concepts in meaningful ways, well-developed presentation skills;
-Ability to work effectively and proactively within a team setting and in a multi-cultural environment;
-Proven ability to independently manage multiple priorities in a fast paced and deadline driven environment, process and results oriented;
-Fast learner: processes and techniques around social publishing process will need to pivot based off a test and learn environment;
-Must be able to work in a fast-paced environment that is still in its formative period;
-Being a social media content creator in your personal life will be considered a plus - please include links to your relevant social media profiles.

* Languages: Fluent in English, competency in Chinese (Mandarin) preferred but not essential.
Working hours: Approximately 40-45 hours per week; primary work days shall be Monday to Friday 9 AM – 6 PM with occasional offsite work. Work outside of official hours will be required on occasions.

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Contact Information

Contact Person

Mrs. Kim Sothea

Phone

012 252 837

Email

jobs@urbanlivingsolutions.com

Website

http://www.urbanlivingsolutions.com

Address

Phnom Penh

Company Profile

Urban Living Solutions (ULS) is a growing real estate and lifestyle development company based in Phnom Penh, Cambodia.
We target community-focused projects for the Cambodian middle class. ULS currently has 5 active, large mixed-use development projects in construction and expect to have up to 8 concurrent projects in active development by June 2020.

Service hot line :

023 969 088 / 023 91 90 86 / 023 91 90 87 / 02391 90 89

Operating Hours : Mon-Fri (8:00 am to 5:30 pm)

Email : jobs@camhr.com.kh

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