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Customer Service Agent (Custom Clearance)

Company

DHL Express (Cambodia) Ltd.   

type

Others

Function

Logistics/Freight/Shipping/Delivery/Warehouse

employees

Location

Phnom Penh

Level

Term

Full Time

Year of Exp.

Function

Customer Service

Hiring

Industry

Logistics/Freight/Shipping/Delivery/Warehouse

Salary

Negotiable

Qualification

Bachelor Degree

Sex

Male/Female

Language

English-- Good   

Age

~

Location

Phnom Penh;

Publish Date

Jul-07-2020

Closing Date

Jul-16-2020

Job Description

  •Portray a professional, courteous and helpful attitude in all dealings with internal and external customers.
•Ensure that customer databases are maintained
•Resolve specific disputes or provide advice on technical issues with customers.
•Ensure that customer databases are maintained
•Ensure the accurate preparation of import and export Customs declarations and the timely provision of those for review (as required)
•Liaise with customs officials on specific duties payable and problem shipments.
•Comply with the regulatory policy and rules to make DHL as reliable business partner
•Activate standard clearance procedure in accordance with DHL priorities and goals
•Coordinate with Clearance Support and Classification team for additional info, paper work, related data and document

Job Requirements

  •Bachelor’s degree in Law, Business, International Relation or other related field is required.
•Fluent in Speaking/Reading/Writing Khmer is required
•Relevant working experience with customs clearance in transportation / logistics industry is prioritized.
•Very good verbal communication skills, spoken and written
•Good Speaking/Reading/Writing of English is required.
•Computer Skills: MS Word, Excel, Power Point, Internet & Email.
•Very good problem solving and presentation skills


DHL Express (Cambodia) Office: plot 174 & 175, Russian Boulevard, Teuk Thla, Sen Sok, Phnom Penh Email address: apecexpress-khrecruitment@dhl.com

Shall you have any inquiries regarding the post, please contact 023 992 618 (Ext: 814 & 822). Only short listed candidates will be notified.


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Contact Information

Contact Person

HR

Phone

023 992 618

Email

apecexpress-khrecruitment@dhl.com

Website

http://www.dhl.com

Address

Building 575 A-B-C, Russian Boulevard, Teuk Thla, Sen Sok, Phnom Penh.

Company Profile

Service hot line :

023 969 088 / 023 91 90 86 / 023 91 90 87 / 02391 90 89

Operating Hours : Mon-Fri (8:00 am to 5:30 pm)

Email : jobs@camhr.com.kh

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