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Head of Operations




Private Limited Company


Banking & Finance




Phnom Penh




Full Time

Year of Exp.






Banking & Finance




Master Degree




English-- Good   




Phnom Penh;

Publish Date


Closing Date


Job Description

The Head of Operations will be able to tackle critical projects and overall management of the company’s operations. He/She will be responsible for the management of core business operations. You will be a member of the senior management team and will work directly with the CEO.

- Be responsible for the overall effectiveness of the Company’s operations including, inter alia, lending operations, collections, sales & marketing, branch management, internal reporting, etc.
- Develop, maintain and improve all related policies, procedures, and controls according to international best practices to ensure effective and efficient operations
- Oversee managers who direct department activities and implement the organization's policies and procedures
- Evaluate the results of overall operations regularly and systematically and develop reports to present operating results to the CEO
- Lead the preparation of short and long-term operating plans and budgets based on organizational goals and growth objectives
- Manage and control all daily loan disbursement and collection process
- Analyze competition and market dynamics on an ongoing basis, and report these findings to the CEO
- Build and maintain relationship with the branches and various departments to assist them to improve systems and processes
- Manage relationships with partners and vendors
- Lead and set up approval criteria in client selection, portfolio quality management, product and processes, area selection and other aspects of credit assessment
- Oversee credit and risk control policy adherence, conduct on-site checks and ensure strict adherence to company policies regarding loan files, collateral, asset registration and other requirements
- Address audit findings and QA items in agreed upon timeframe with sustainable solutions and report progress to management
- Continuously ensure compliance with relevant regulations
- Lead and develop the teams to ensure their professional growth
- Ensure staff training
- Represent the company with the Cambodian Microfinance Association

Job Requirements

  - Master’s degree in Business Administration, Management, Finance, Economics or related field, or equivalent work experience is required
- At least 8 years of experience in a financial institution
- Experience developing and implementing strategic and operational plans for financial institutions
- Excellent organizational, planning, communication, analytical and problem-solving skills
- High level of customer service and strong willingness to work in the field
- Experience managing and motivating staff
- Excellent interpersonal, communication and training skills
- Excellent technical report writing skills and computer literacy
- Excellent English proficiency, both written and spoken
- Women are encouraged to apply.

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Contact Information

Contact Person

Mr. Dim Daradorn


016 604 448/015 888 572




#321, City Tower Mezzanine Floor, Mao Tse Toung BLVD (245), Sangkat Pshar Depo 1, Khan Toul Kork, Phnom Penh.

Company Profile

i-Finance Leasing is a leading, independent and fast-growing financial institution backed by international investors. Through innovative delivery technologies, the company provides financing services for the purchase of appliances, motorcycles, cars and trucks for individuals and business owners. i-Finance Leasing currently operates in four provinces and plans to extend its outreach to three more this year; bringing innovative financing solutions to empowering the lives of Cambodian’s across the country.

Service hot line :

023 969 088 / 023 91 90 86 / 023 91 90 87 / 02391 90 89

Operating Hours : Mon-Fri (8:00 am to 5:30 pm)

Email :

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