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Front Office

Company

OXLEY-WORLDBRIDGE ASSET MANAGEMENT (CAMBODIA)CO.,LTD   

type

Private Limited Company

Function

General Business Services

employees

50-100

Location

Phnom Penh

Level

Middle

Term

Full Time

Year of Exp.

Function

Customer Service

Hiring

Industry

General Business Services

Salary

Negotiable

Qualification

Bachelor Degree

Sex

Male/Female

Language

English-- Good   

Age

~

Location

Phnom Penh;

Publish Date

Sep-22-2021

Closing Date

Oct-21-2021

Job Description

  The key responsibilities of the Bridge Club Agent include but are not limited to:

• Ensure the smooth operation of Front Office and Concierge services to maximize guest comfort.
• Participates in training of all Front Office and Concierge activities.
• Checks guests in and out of the hotel/apartment/office; including groups and organized tours.
• Meet and follow-up guest requests as per arrival and departure lists to ensure guests’ comfort.
• Monitors the registration against in-house guests; Daily screening and checks.
• Ensure all duties are completed in a timely and organized manner. (I.e. VIP list, arrivals, blocking
rooms, in house bucket); communicates information to the associated departments.
• Resolves guest and associate complaints and issues.
• Communicates clearly with Duty Manager of daily regime at the Front Desk.
• Will include rotation for night duties (Night Audits and Front Desk operations).
• Understands the need and willingness to work in other related departments during peak periods as ​required (i.e. Housekeeping and Reservation).
• Maintain professional business confidentiality.

Job Requirements

  -​​​​​​​Fluent written and spoken English; Mandarin would be considered an added asset.
-​ Cheerful and bubbly deposition an added advantage.
- Post-secondary education in Hospitality Management, or equivalent experience of at least 6 months.
- Computer Skills - Demonstrated ability with regard to computer skills, including experience using ​hotel booking programs.
- Attention to detail - Able to maintain sustained level of concentration.
- Service Orientation - Displays a commitment to quality guest service at all times, values the ​supplying of accurate and timely information and relates to people from diverse backgrounds.
- Professionalism - Regulates own behavior, understanding the hotel culture and acts appropriately in ​the execution of duties.

SECONDARY RESPONSIBILITIES:
- Assist the Housekeeping / Reservation operations when require.

**​For interested candidates, please forward your detailed CV, including a recent photo with a cover letter describing
your suitability for the role and salary expectation to HR Department.
Can apply CV by: Email: kongkea@oxleyworldbridge.com.kh, Tel: 069 86 20 21

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Contact Information

Contact Person

HR

Phone

069 86 20 21

Email

kongkea@oxleyworldbridge.com.kh

Website

Address

National Assembly Street, Village 14, Tonle Bassac Commune, Chamkarmorn District, Phnom Penh City, Kingdom of Cambodia

Company Profile

Service hot line :

023 969 088 / 023 91 90 86 / 023 91 90 87 / 02391 90 89

Operating Hours : Mon-Fri (8:00 am to 5:30 pm)

Email : jobs@camhr.com.kh

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