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Service Manager

Company

N.C.X CO., LTD (HONDA Cambodia)   

type

Private Limited Company

Function

Automotive - Vehicle

employees

>1500

Location

Phnom Penh

Level

Entry Level

Term

Full Time

Year of Exp.

3

Function

Management

Hiring

1

Industry

Automotive - Vehicle

Salary

Negotiable

Qualification

Bachelor Degree

Sex

Male/Female

Language

English-- Good   

Age

~

Location

Phnom Penh;

Publish Date

Oct-01-2021

Closing Date

Oct-30-2021

Job Description

  - Plans and manages overall service operation and goals,
- Ensures the compliance with Isuzu policies and measures related to the service deliveries,
- Collects market information and analyzes service market and takes necessary actions to improve the service operation of the company,
- Creates service marketing plan to promote the service operations of the company,
- Establishes and maintains a good working relationship with customers,
- Ensures customer satisfaction is met or exceeded the manufacture’s index,
- Handles customer’s complaint,
- Manages workshop schedule/assignment,
- Provides instruction to technical team members,
- Plans for necessary technical trainings to Service Advisor and Technician,
- Ensures that all required technical publications, periodicals, bulletins, ect… are obtained, kept up-to-date and properly maintained,
- Checks the quality when completing jobs & well manages the utility of the Workshop,
- Control inventory for adequate supply to workshop/fleets and follow up spare parts delivery on time
- Prepares monthly service reports to management and principle companies and
- Promotes PDCA activities to ensure every area is improved.

Job Requirements

  - Bachelor Degree of Business Administration, Management, Automotive Engineering or other equivalent degree,
- At least 5 year experiences in Automotive Service and Workshop Management, and another at least 2 years working experience in management position,
- Good communication and interpersonal skills,
- Good Management and leadership skills,
- Good customer service skills,
- Good in English both speaking and writing,
- Knowledge of Computer in Ms. Word & Excel, Power Point and Internet and Email,
- Positive attitude and
- Must have driving license.


ADDITIONAL BENEFITS:
- Competitive salary,
- Annual bonus,
- Annual Salary Increase,
- Meal allowance,
- Accommodation & Transportation allowance,
- Attendance bonus,
- Health Care Allowance,
- Seniority Indemnity,
- Insurance Coverage and
- All benefits following to Cambodian Labor Law.

HOW TO APPLY:

Interested candidates are invited to submit CV and Cover Letter to
Address: (Headquarters of Phnom Penh Honda) at at Phum Kbal Damrey, Russian Blvd, Sangkat Kakab, Khan Porsenchey,
Phnom Penh, Cambodia or
CONTACT:
Name : Ms. Heng Chinpisey
Tel : 011 455 667/010 259 624
E-mail : recruitment@ncxhonda.com

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Contact Information

Contact Person

Ms. Heng Chinpisey

Phone

011 455 667/010 259 624/098 255 788

Email

recruitment@ncxhonda.com

Website

http://www.ncxhonda.com

Address

Veng Sreng Street, Tropang Thloeung, Sangkat Chom Chao, Khan Pursenchey, Phnom Penh, Cambodia.

Company Profile

N.C.X. CO., Ltd is a company which manufactures and assembles Honda motorcycles in Cambodia. N.C.X. Company is the one member of KS Group which located in Bangkok, Thailand and this company is a partner of Honda Company in Japan. Our ceremony was established in 1992, firstly named Phnom Penh Honda. In 1999 N.C.X Company was established in order to separate from retailing to the distribution of industry experts. Our factory is located in VengSreng Street, Sangkat Chom Chao, Khan Porsenchey, Phnom Penh city, Cambodia

Service hot line :

023 969 088 / 023 91 90 86 / 023 91 90 87 / 02391 90 89

Operating Hours : Mon-Fri (8:00 am to 5:30 pm)

Email : jobs@camhr.com.kh

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